[cisco-voip] Updating line's voicemail profile

Angel Roberto Castaneda hello at angelcastaneda.com
Tue Feb 4 14:38:35 EST 2014


Perfect - Thanks for your input.

*Angel Roberto Castaneda*


On Tue, Feb 4, 2014 at 10:13 AM, Ryan Ratliff (rratliff) <rratliff at cisco.com
> wrote:

>  You can't query on voicemail profile.  You could export phones (use
> specific details to make it faster) then use your favorite spreadsheet app
> to filter the phones by voicemail profile and use those devices to create
> an update via file that does what you need it to.  Not as quick as a direct
> query but much faster than touching them all manually.
>
>  If you want all of the phones to use that voicemail profile then just
> update all of them and don't worry about the ones that already have it set.
>  If you need a a subset of phones to use a different vm profile then you'll
> have to work out a way to query that skips them.
>
> -Ryan
>
>  On Feb 3, 2014, at 12:16 PM, Angel Roberto Castaneda <
> hello at angelcastaneda.com> wrote:
>
>  Thanks, Brian -
>
>  I tried doing that; however, I don't see a way to filter only lines that
> have "<None>" as their voicemail profile (after I took over, I've been
> assigning voicemail profiles to all newly created phones, so not all phones
> need to be modified).
>
>
>
>
>
>
>  *Angel Roberto Castaneda*
>
>
> On Mon, Feb 3, 2014 at 11:00 AM, Brian Meade (brmeade) <brmeade at cisco.com>wrote:
>
>>  Angel,
>>
>>
>>
>> You can just go under Bulk Administration->Phones->Add/Update
>> Lines->Update Lines.  Just click Find to select all the DNs on the system,
>> then click Next.  From there, place a check box next to Voice Mail Profile
>> and select your new Voice Mail Profile.  Then you just need to check Run
>> Immediately and click submit or you can have it run later cia Job Scheduler.
>>
>>
>>
>> Brian
>>
>>
>>
>> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On
>> Behalf Of *Angel Roberto Castaneda
>> *Sent:* Monday, February 03, 2014 11:36 AM
>> *To:* Cisco VoIP
>> *Subject:* [cisco-voip] Updating line's voicemail profile
>>
>>
>>
>> Hello,
>>
>>
>>
>> I inherited a CUCM environment that has a couple hundred lines that use
>> the "<None>" voicemail profile. They default to the Default voicemail
>> profile, so they work.
>>
>>
>>
>> This caused an issue a couple of weeks ago when a junior technician
>> created a voicemail profile with a mask and accidentally set it as the
>> default profile. All of these phones were affected, and users were unable
>> to receive messages or to log in to their mailboxes. In order to fix this,
>> I'd like to assign a profile to each of these lines.
>>
>>
>>
>> I'm exporting All Details for all phones, and will then remove any line
>> appearance that already has a voicemail profile. This will then become the
>> custom file that I will use to update the lines.
>>
>>
>>
>> Does this sound like the right way to go? Is there a much easier way of
>> accomplishing it?
>>
>>
>>
>> I appreciate your input
>>
>>
>>   *Angel Roberto Castaneda*
>>
>
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