[cisco-voip] unity connection zero out

[Erick Wellnitz]

I'm not sure it can be done either.  UConn isn't a sophisticated call
routing system and the CSS you can assign is baased on the called mailbox,
call handler, etc. not the calling party.

I'm trying to head off a situation where management demands something that
was told to them incorrectly.

The only way I can think of doing it would be to send 0 back to CUCM to a
CCX script to determine calling and called number and route it that way.




On Thu, Feb 6, 2014 at 12:08 PM, Bill Talley <btalley at gmail.com> wrote:

> So you want the internal callers to dynamically route to their own
> local operator as opposed to the operator at the recipients site?
> Interesting question. I don't have an answer for that scenario but
> would be surprised if that's possible.
>
>
> Sent from an Apple iOS device with very tiny touchscreen input keys.
> Please excude my typtos.
>
> > On Feb 6, 2014, at 11:59 AM, Erick Wellnitz <ewellnitzvoip at gmail.com>
> wrote:
> >
> > Okay....
> >
> > I have someone telling me that they can make it so that I can zero out
> and reach my local operator in UConn.
> >
> > Example:
> >
> > We have 5 sites, each with a local operator.  Someone from site 1 calls
> someone from site 3 and someone from site 5 also calls the same person from
> site 3.
> >
> > Both the person from site 1 and site 5 should be able to press 0 and
> reach their local operator.
> >
> > Now, I know I can make it so pressing 0 would go to the sirte 3 operator
> using PT/CSS.  I'm skeptical that the scenario described can be achieved.
> >
> > Am I missing something?
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>
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