[cisco-voip] UCS C series audio issues
Erick Bergquist
erickbee at gmail.com
Wed Feb 12 14:50:43 EST 2014
Thanks guys, I will check into those items.
One system having this is effected by the bug id (8.5.1.11900-21, SU1) but
the other was on 8.6.2a and we updated to 8.6.2a SU3 and same issue and the
bug info states it should be fixed in 8.6.2a SU3 (23900).
On Wed, Feb 12, 2014 at 1:39 PM, Brian Meade (brmeade) <brmeade at cisco.com>wrote:
> What full CUCM version are you running?
>
>
>
> You're probably hitting CSCtz29142-VMware CUCM Media resources introduces
> jitter causing bad voice quality.
>
>
>
> If you get a packet capture from CUCM for one of the calls using a
> software resource. check the Delta values for the RTP stream in
> Wireshark. If you're hitting this bug, delta will swap back and forth
> between 16ms and 24ms. It should be a constant delta of 20ms in a working
> scenario.
>
>
>
> Thanks,
>
> Brian Meade
>
>
>
> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf
> Of *Erick Bergquist
> *Sent:* Wednesday, February 12, 2014 2:19 PM
> *To:* voip puck
> *Subject:* [cisco-voip] UCS C series audio issues
>
>
>
> Has anyone experienced choppy/garbled/broken-up audio for MoH, conference
> calls or MTP audio from UC Servers on UCS C series? All software based
> (IPVMS).
>
>
>
> The network side is fine, QoS and no errors on the switch ports. The CPU
> load is minimal and CM performance minimal also, so no CPU pegging.
>
>
>
> Thanks,
>
> Erick
>
>
>
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