[cisco-voip] 8945 can't place call while call is ringing in

[Erick Wellnitz]

Just closing the loop on this one.

We found that ading a New Call button to the phone button template allows a
user to place an outbound call while an call is ringing in.


On Mon, Sep 9, 2013 at 12:37 PM, Ryan Ratliff (rratliff) <rratliff at cisco.com
> wrote:

>  That pretty much sums up the expected behavior IMO.  I tried on a few
> models and couldn't get it to work. Even corporate directory won't let you
> make an outbound call when another call is ringing-in.
>
> -Ryan
>
>  On Sep 9, 2013, at 1:34 PM, Erick Wellnitz <ewellnitzvoip at gmail.com>
> wrote:
>
> There is no new call option for ring in
>
>
> On Mon, Sep 9, 2013 at 12:32 PM, Nate VanMaren <VanMarenNP at ldschurch.org>wrote:
>
>>  Maybe add new call to the ring-in state on the softkey template?  But
>> do the 8945s use softkey template yet?
>>
>>
>>
>> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On
>> Behalf Of *Erick Wellnitz
>> *Sent:* Monday, September 09, 2013 11:29 AM
>> *To:* Ryan Ratliff (rratliff)
>> *Cc:* cisco-voip
>> *Subject:* Re: [cisco-voip] 8945 can't place call while call is ringing
>> in
>>
>>
>>
>> Based on your question am I correct in thinking this is the expected
>> behavior across all phone models?
>>
>>
>>
>> On Mon, Sep 9, 2013 at 12:15 PM, Ryan Ratliff (rratliff) <
>> rratliff at cisco.com> wrote:
>>
>> Is there a method you use on other phones to accomplish the same results?
>>
>> -Ryan
>>
>> On Sep 9, 2013, at 11:23 AM, Erick Wellnitz <ewellnitzvoip at gmail.com>
>> wrote:
>>
>> I'm at a loss here.
>>
>> We have 8945 phones.
>>
>> Is there any way to place an outbound call while a call is ringing in
>> without using idivert and without adding a second line to the phone?  We
>> don't want clients to know they've been purposely diverted to voicemail
>> should one of our stronger willed partners want to make an outbound call
>> while a call is ringing in.
>>
>>
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