[cisco-voip] reporting in CUCM

[Brian Meade (brmeade)]

Shaihan,

Your first requirement will work with UCCX and making custom not-ready codes.

You can use Client Matter Codes in CUCM for your 2nd requirement.

Thanks,
Brian

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Shaihan Jaffrey
Sent: Monday, February 24, 2014 1:32 PM
To: Cisco VOIP
Subject: [cisco-voip] reporting in CUCM

Can we accomplish below points in cucm:

Reporting of users login / logout / tea break / prayer break / meeting break status (i.e. complete login-logout monthly report of each employee)

Marking special codes in CDR against the caller and called number. A number like 1111 for status related calls, 2222 for information related calls, 3333 for complain tracking related calls etc.

Regards.
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