[cisco-voip] reporting in CUCM

[Shaihan Jaffrey]

HI Brian,
Will CMC work for inbound calls.

Regards.


On Mon, Feb 24, 2014 at 11:44 PM, Brian Meade (brmeade)
<brmeade at cisco.com>wrote:

>  Shaihan,
>
>
>
> Your first requirement will work with UCCX and making custom not-ready
> codes.
>
>
>
> You can use Client Matter Codes in CUCM for your 2nd requirement.
>
>
>
> Thanks,
>
> Brian
>
>
>
> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf
> Of *Shaihan Jaffrey
> *Sent:* Monday, February 24, 2014 1:32 PM
> *To:* Cisco VOIP
> *Subject:* [cisco-voip] reporting in CUCM
>
>
>
> Can we accomplish below points in cucm:
>
>
>
> Reporting of users login / logout / tea break / prayer break / meeting
> break status (i.e. complete login-logout monthly report of each employee)
>
>
>
> Marking special codes in CDR against the caller and called number. A
> number like 1111 for status related calls, 2222 for information related
> calls, 3333 for complain tracking related calls etc.
>
>
>
> Regards.
>
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