[cisco-voip] inbound call statistics
Shaihan Jaffrey
schaehan at gmail.com
Wed Feb 26 12:21:26 EST 2014
Is there any software which can integrate with SIP Trunk at Non Cisco Call
Center and provide following required Historical / Real time information
for all inbound calls.
· Call volumes
· Call durations
· Waiting times
· Repeat callers
· Abandoned Calls
· Geographic Region
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