[cisco-voip] Emergency Call Center

[Haas, Neal]

It all depends on the requirements of your government. Here is what I would do at a minimum.

Setup HA
Add voice recording from voice print
Power redundancy including battery and Generator.
Telephony redundancy, multiple CO's if possible, or even multiple providers if possible.
Call manager SUB, all supporting servers, DNS.........

Just a quick stab

Neal Haas

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Abebe Amare
Sent: Thursday, February 27, 2014 11:02 PM
To: cisco voip
Subject: [cisco-voip] Emergency Call Center

Hi,

I want to query the collective knowledge trust here.

I have a requirement to setup an Emergency Call Center/Public Safety Answering Point (not in US). Does anyone know What is involved in setting up the Emergency Call Center for disaster? Can it be done with UCCX?

best regards,

Abebe


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