[cisco-voip] SRST 9.1 and 6961 with latest firmware

[Brian Meade (brmeade)]

Anthony,

It's possible the DNS timeout is causing additional delay.  Console log should show that though.

Thanks,
Brian Meade

From: Anthony Kouloglou [mailto:akoul at dataways.gr]
Sent: Thursday, January 02, 2014 10:21 AM
To: Brian Meade (brmeade); cisco-voip at puck-nether.net
Subject: Re: [cisco-voip] SRST 9.1 and 6961 with latest firmware

Brian,
i cannot see anything suspicious at the log.
I am using dns name for ccms and it is sure that when the wan is out, dns is not accessible.
Could this be the reason?

BR
Anthony

Στις 2/1/2014 5:13 μμ, ο/η Brian Meade (brmeade) έγραψε:
Anthony,

Take a look at the console logs to see if anything is causing a delay.

The SRST option will never display any sort of status indication as the phone doesn’t maintain a backup registration with the SRST router.  It just fails over to that option if all the CM’s are down.

Brian

From: Anthony Kouloglou [mailto:akoul at dataways.gr]
Sent: Thursday, January 02, 2014 10:05 AM
To: Brian Meade (brmeade); cisco-voip at puck-nether.net<mailto:cisco-voip at puck-nether.net>
Subject: Re: [cisco-voip] SRST 9.1 and 6961 with latest firmware

Well,
i have upgraded to 9.4.1.3 and it worked!
But i have to wait almost 2 and a half minutes! I thought with the default settings for keepelives, in 90 seconds it should register!
I have never waited more than 2 minutes...
Sorry for that :-[
At the web page though, the 3rd option (srst) displays only the IP of the srst with no indication if it is ok or not.

BR
Anthony

Στις 2/1/2014 3:32 μμ, ο/η Anthony Kouloglou έγραψε:
Hi Brian,
i have dowloaded the xml file for the 9.1.1sr1 phoneload.
There it is clearly stated the name of the SRST and it's IP address.
The srst does not show on the phone's web page but it gets registered to it when there is a WAN outage.
I will upgrade and see the xml file and the packet/console logs for 9.4.1.
Just one last question: must the srst be shown as srst in parenthesis () when everything is ok?
for example, primary and secondary ccms are always shown as (active) and (standby).

BR
Anthony

Anthony,

The phone console logs and a packet capture on the phone side will probably help with determining why the phone isn’t registering with the SRST router.

On the old firmware, there was a bug where the SRST address didn’t properly show up.  Having trouble finding it though.

Brian

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Anthony Kouloglou
Sent: Wednesday, January 01, 2014 11:26 AM
To: cisco-voip at puck-nether.net<mailto:cisco-voip at puck-nether.net>
Subject: [cisco-voip] SRST 9.1 and 6961 with latest firmware

Hi all,
i wish you a happy new year!
I have an 6961, running the latest 9.4.1 firmware which registers on CUCM 9.1.
It is at a remote site which has an 881v where call-manager-fallback is configured (SRST 9.1)
Although it gets the srst as a third option after the Publisher and subscriber, when the wan connection to the main site is off, it does not even try to get registered! (i have debugged ephone registration)
I have downgraded to 9.3 and 9.2 and still nothing.
Finally, when i downgraded to 9.1.1sr1 it started to get register to the SRST.
Funny thing is that web page of the phone does not report the srst after the 2 ccms!
Any ideas would be appreciated!

BR
Anthony



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