[cisco-voip] CUCM Multicluster Information Lookups

[Stephen Welsh]

Hi Pete,

It would be great to have an open source project for UC Management, but I would expect a few challenges as most people have different skills/preferences on what language to use etc. Personally I’d be happy to contribute to an C# based project.

I also appreciate your feedback on PhoneView, looks like we shall be adding Device Comparison to the product roadmap ;)

FYI: We are launching the next major release of PhoneView (Version 4.0) on the 30th January with a number of new features and enhancements. The most significant one is the performance increase, PhoneView’s ability to bulk update devices is now up to 100 times faster than any other product/tool. We have also done some new research on making this even faster, so this may go all the way up to 500 times faster in a future release ;)

For example, if you compare PhoneView to Cisco TAC's tool on system with 10,000 phones:

Cisco TAC’s Tool: 28 Hrs (Approx.)
PhoneView: 20 Min (Approx.)

So even with a large system it’s possible to take care of any ITL/CTL Issues/changes in a single change window, never mind other bulk updates like TFTP settings etc.

If anyone is interested, we are hosting a webinar covering the new release on the 30th Jan, register here:

http://events.unifiedfx.com

Kind Regards.

Stephen Welsh

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On 21 Jan 2014, at 19:27, Pete Brown <jpb at chykn.com<mailto:jpb at chykn.com>> wrote:

Stephen,
Very impressed with the PhoneView application.  Having the ability to remotely see and control a phone from a user's perspective would really cut down on the guesswork when troubleshooting.


Travis,
The feature of Variphy that stands out the most to me is the Change Management reporting.  Select two configuration snapshots from different days and it outputs a comparison summary where you can drill down.


Anthony,
I wrote our UC portal in Perl.  We use it to do quick lookups against various systems that pertain to UC.  Call Manager for devices, UCCE for agents, Verint for channel maps, Active Directory for users, etc.  I probably would have saved a great deal of time by going with PHP as you did, but old habits die hard!

I've been really tempted to start an open source project for UC management.  The biggest problem I've seen in our UC deployments is not the lack of standards & conventions, but the lack of the ability to programmatically define those standards & conventions which would then give you the ability to audit resources.  For instance, each of our business units employs a slightly different standard for naming partitions, CSS, etc.  You could create a site template that describes how a business unit's locations should be configured, then create phone templates that describe how the phones in a location should be configured.  I'm sure someone has done something similar but I couldn't find anything on Google.

Thanks,
Pete

________________________________
Date: Sat, 18 Jan 2014 10:08:24 -0600
Subject: Re: [cisco-voip] CUCM Multicluster Information Lookups
From: avholloway+cisco-voip at gmail.com<mailto:avholloway+cisco-voip at gmail.com>
To: jpb at chykn.com<mailto:jpb at chykn.com>

I have several clusters as well and have gone down the "down and dirty" path.

What server side language did you go with Pete?

I find that PHP's built in SOAP client handles CUCM's AXL Schema pretty well if not 100%, however I cannot find a Python module to even come close.  E.g., Suds falls short on List methods.


On Fri, Jan 17, 2014 at 12:35 PM, Pete Brown <jpb at chykn.com<mailto:jpb at chykn.com>> wrote:
Does anyone know of an existing software package that can be configured to query device information & status from multiple CM clusters?  Our group supports 8 CM environments for different business units within the company.  Often we're not given enough information on an issue (sometimes just a name) and have to log into a few different clusters before we get the right one.  I ended up building a quick & dirty internal web site that sends queries to all the clusters at once via AXL, but I wonder if there are any existing (supported) products that provide this type of functionality?


  *   Look up phone config & status info
  *   Look up gateway config & status info
  *   Look up end user info

Thanks,
Pete

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