[cisco-voip] Cisco unity interview handlers Unity 8.6

[Tim Smith]

Hey mate,

To get calls to the handler (Or anything else in your VM system with an extension number)
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00800dea82.shtml

Old doc, but concept is the same.

Cheers,

Tim



From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of James Dust
Sent: Thursday, 30 January 2014 9:32 PM
To: Angel Roberto Castaneda; Cisco VoIP
Subject: Re: [cisco-voip] Cisco unity interview handlers Unity 8.6

Thanks Angel,

So you set up the interview handler and give it an extension of its own? I am just wondering how you route a call to the interview handler.

Regards

James

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Angel Roberto Castaneda
Sent: 29 January 2014 18:29
To: Cisco VoIP
Subject: Re: [cisco-voip] Cisco unity interview handlers Unity 8.6

Not in front of my Unity box at the time, so my labels might be wrong:

IIRC, you'd set up a new Interview Handler, and select the user under "Mailbox recipient"

There should also be an option that says something along the lines of "After Interview Action", where you'd select "Conversation: Hang Up".



Angel Roberto Castaneda

On Wed, Jan 29, 2014 at 12:02 PM, James Dust <james.dust at charles-stanley.co.uk<mailto:james.dust at charles-stanley.co.uk>> wrote:
Evening all,

One of our sites needs a line setup that callers can dial and answer a series of recorded questions,  once complete the call will end and the recording will then be sent to the mailbox of a specific users phone.

Whilst I understand the theory behind this I am having some issues getting the mailbox and the interview handler to talk to each other.

Can someone outline the correct process?

Many thanks

James

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