[cisco-voip] Cisco unity interview handlers Unity 8.6

Angel Roberto Castaneda hello at angelcastaneda.com
Fri Jan 31 11:26:38 EST 2014


Correct.

I'd create a CTI Route Point, and add the DN to it. Then, CFwdAll to
voicemail.

I hope that helps - Let me know if you run into any issues.


*Angel Roberto Castaneda*


On Thu, Jan 30, 2014 at 4:32 AM, James Dust <
james.dust at charles-stanley.co.uk> wrote:

>  Thanks Angel,
>
>
>
> So you set up the interview handler and give it an extension of its own? I
> am just wondering how you route a call to the interview handler.
>
>
>
> Regards
>
>
>
> James
>
>
>
> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf
> Of *Angel Roberto Castaneda
> *Sent:* 29 January 2014 18:29
> *To:* Cisco VoIP
> *Subject:* Re: [cisco-voip] Cisco unity interview handlers Unity 8.6
>
>
>
> Not in front of my Unity box at the time, so my labels might be wrong:
>
>
>
> IIRC, you'd set up a new Interview Handler, and select the user under
> "Mailbox recipient"
>
>
>
> There should also be an option that says something along the lines of
> "After Interview Action", where you'd select "Conversation: Hang Up".
>
>
>
>
>
>
>   *Angel Roberto Castaneda*
>
>
>
> On Wed, Jan 29, 2014 at 12:02 PM, James Dust <
> james.dust at charles-stanley.co.uk> wrote:
>
> Evening all,
>
>
>
> One of our sites needs a line setup that callers can dial and answer a
> series of recorded questions,  once complete the call will end and the
> recording will then be sent to the mailbox of a specific users phone.
>
>
>
> Whilst I understand the theory behind this I am having some issues getting
> the mailbox and the interview handler to talk to each other.
>
>
>
> Can someone outline the correct process?
>
>
>
> Many thanks
>
>
>
> James
>
>
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> The contents of this email are confidential to the intended recipient and
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> Details of Charles Stanley group companies and their regulators (where
> applicable), can be found at this URL
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