[cisco-voip] Why would Jabber for Windows and CUPC clients not be able to use IM?

[Jeffrey Girard]

This is a lab environment and my third round at doing a fresh install / configuration of IM & P.  CUCM 9 and IM & P 9.

Integration is complete and all diagnostics show green across the board.

There is no LDAP integration this time (I had done it before so I was comfortable in how to do the integration).

No DNS either (again, in my two previous lab iterations, I had stood us a Microsoft domain and used A/D, LDAP integration, and DNS.  This time I decided not to do that).  I simply added an entry in the laptop host file for the CUPS server

So, Presence works on the IP phones (BLF/SD) show the appropriate information

Both CUPC and Jabber for Windows (version 9.7? I think) log in and register to the IM & P and to the CUCM servers.

Calls can be placed between all devices.

However, Instant Messaging is not available.  The only symbol/icon for the users are the phone.  Double clicking on the user only initiates a phone call and not a chat session.

Im sure its something pretty simple that Im missing.....

A thought.......do I need to add an entry in the host file for the CUCM server?

Any ideas?
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20140702/494f3d1b/attachment.html>