[cisco-voip] cucm 10.5(1) vs 10.0(1)

Ryan Ratliff (rratliff) rratliff at cisco.com
Wed Jul 9 14:39:30 EDT 2014


Just because the system test folks don't test something doesn't make it not supported.

The actual compatibility info I'd say is at http://tools.cisco.com/ITDIT/vtgsca/VTGServlet (linked from software compatibility matrix).

At the end of the day unless the UCM version or endpoint has reached end of life (or at least end of sw maintenance) then TAC won't reject your call outright.

-Ryan

On Jul 9, 2014, at 2:09 PM, Anthony Holloway <avholloway+cisco-voip at gmail.com<mailto:avholloway+cisco-voip at gmail.com>> wrote:

Ryan, I will send you the details directly if you want, but here's what a Cisco PDI help desk person had to say on the topic:

Regarding your query, what the information you provided means is that this models has not been tested on version 10.5 of CUCM so no compatibility is guarantee, this does not means that the phones won’t work but if any issue comes up with interoperability TAC will not support it.

On Wednesday, July 9, 2014, Ryan Ratliff (rratliff) <rratliff at cisco.com<mailto:rratliff at cisco.com>> wrote:
I'm not sure what's behind them not being on the compatibility matrix, but we've never officially removed support for any device that I can think of.  If they aren't on there they just weren't tested.

-Ryan

On Jul 9, 2014, at 8:22 AM, GR <grccie at gmail.com<javascript:;>> wrote:

Thanks Anthony good point. Anyone from Cisco on the list can clarify this plz?

VG224 and 7937 will definitely be a big deal.

-gr

> On 9 Jul 2014, at 4:02 pm, "Hughes, Scott GRE-MG" <SHughes at GREnergy.com<mailto:SHughes at GREnergy.com>> wrote:
>
> I would love for some clarification on this-- specifically VG224, 7925, and 7937 support.
>
>
> On Jul 8, 2014, at 3:26 PM, "Anthony Holloway" <avholloway+cisco-voip at gmail.com<javascript:;><mailto:avholloway+cisco-voip at gmail.com<javascript:;>>> wrote:
>
> It appears as though CUCM 10.5 drops official support for some phone and gateway models.  E.g., 7925, 7937, 1861 and VG224.  Or at least, the compatibility matrix is no longer being maintained for these products.
>
> Check here:
> http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/uc_system/unified/communications/system/versions/IPTMtrix.html#wp1016708
>
>
> On Tue, Jul 8, 2014 at 7:23 AM, GR <grccie at gmail.com<javascript:;><mailto:grccie at gmail.com<javascript:;>>> wrote:
> Hi Guys,
>
> Was just about to do a fresh installation of ucm/cuc/im&p on a Cisco BE6k. Is 10.5 mature enough to go ahead?
>
> Anyone has anything to share on whether to go for a 10.0 or 10.5?
>
> Googling didnot yield sufficient results - if anyone can share there first hand experience or thoughts would be great.
>
> -gr
>
> Sent from my iPhone
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