[cisco-voip] Resolved RE: Jabber for Andoid 9.6.1 and Galaxy S5 ?
Rajamani N
rajamani85 at gmail.com
Mon Jun 2 12:51:58 EDT 2014
Great. Looks like the Android issue of not resolving the hostname. I guess
I put the link on the Cisco Support Forums, just incase others wanted to
take a look as well
There is an Android limitation
https://code.google.com/p/android/issues/detail?id=8030
Android devices cannot resolve hostname , they can work with either FQDN or
IP Address
On Mon, Jun 2, 2014 at 10:05 PM, Jason Aarons (AM) <
jason.aarons at dimensiondata.com> wrote:
> Seems I resolved it with several things, SIP Profile was wrong and the
> CUCMAdmin > System > Server was nota a FQDN but just a hostname. We
> changed it to ip address and the Galaxy S3 connected.
>
>
>
> *From:* Rajamani N [mailto:rajamani85 at gmail.com <rajamani85 at gmail.com>]
> *Sent:* Sunday, June 01, 2014 2:32 PM
> *To:* Jason Aarons (AM)
> *Cc:* cisco-voip (cisco-voip at puck.nether.net)
> *Subject:* Re: [cisco-voip] Jabber for Andoid 9.6.1 and Galaxy S5 ?
>
>
>
>
>
> Can you share the entire log file?
>
>
>
> On Sat, May 31, 2014 at 3:47 AM, Jason Aarons (AM) <
> jason.aarons at dimensiondata.com> wrote:
>
> Can anyone attest that have Jabber for Android 9.6.1 working on a Galaxy
> S5?
>
>
>
> Customer can’t get it to login on WiFi inside the office. The log shows
> it talking then drops and user can’t login.
>
>
>
> The release notes indicate Cisco didn’t test he Galaxy S5. (C’mon
> really?) I don’t want to tell the customer to swap their shiny new phones
> for S4/S3s just to run Jabber J
>
>
>
>
>
>
>
>
>
>
>
> 05-30 16:10:40.023 23239 26604 I : Ucm 90 Config Version:
> 0.10.(0.1-snapshot)
>
> 05-30 16:10:40.023 23239 26604 I : *****************************
>
> 05-30 16:10:40.023 23239 26604 I : INFO [0x7e6ac028]
> [m9-config/src/UcmConfigQueryImpl.cpp(68)] [csf.config]
> [UcmConfigQueryImpl] - using SRV Records
>
> 05-30 16:10:40.023 23239 26604 I : INFO [0x7e6ac028]
> [/Ucm90ConfigProviderWrapperImpl.cpp(126)] [service-discovery]
> [mapUcm90ProviderOperationToUcm90ConfigQueryOperation] - Mapping CSFUnified
> Ucm90 operation: ONLY_USE_CACHE to ucm90 library operation: ONLY_USE_CACHE
>
> 05-30 16:10:40.023 23239 26604 W : WARN [0x7e6ac028]
> [9-config/src/UcmConfigQueryImpl.cpp(161)] [csf.config] [fetchXmlFileSet] -
> Cache information unavailable.
>
> 05-30 16:10:40.023 23239 26604 W : WARN [0x7e6ac028]
> [9-config/src/UcmConfigQueryImpl.cpp(275)] [csf.config] [fetchXmlFileSet] -
> No information available after doing a fetch.
>
> 05-30 16:10:40.023 23239 26604 I : INFO [0x7e6ac028]
> [9-config/src/UcmConfigQueryImpl.cpp(280)] [csf.config] [fetchXmlFileSet] -
> Time taken to complete the ucm-config library fetchXmlFileSet(): 0 seconds.
>
> 05-30 16:10:40.023 23239 26604 I : INFO [0x7e6ac028]
> [r/Ucm90ConfigProviderWrapperImpl.cpp(75)] [service-discovery]
> [authenticate] - Ucm90 Library Returned with Code FAILED_TO_READ_THE_CACHE
>
> 05-30 16:10:40.023 23239 26604 I : INFO [0x7e6ac028]
> [DnsServiceResourceRecordProvider.cpp(53)] [csf.config] [deInitialize] -
> CSF Provided DNS Library De-initialized!
>
> 05-30 16:10:40.023 23239 26604 I : INFO [0x7e6ac028]
> [gretriever/Ucm90ConfigRetriever.cpp(108)] [service-discovery]
> [retrieveConfigImpl] - resultCode FAILED_CONFIGURATION_ERROR
>
> 05-30 16:10:40.023 23239 26604 W : WARN [0x7e6ac028]
> [ver/Ucm90ConfigRetrievalManager.cpp(269)] [service-discovery]
> [mapUcm90ResultCodeToServiceDiscoveryResult] - CUCM Result : Failed - CUCM
> connection error.
>
> 05-30 16:10:40.023 23239 26604 I : INFO [0x7e6ac028]
> [ationdiscovery/DiscoveryLogUtils.cpp(38)] [service-discovery]
> [LogServiceInformationVect] -
>
> 05-30 16:10:40.023 23239 26604 I : No Service Discovery DNS
> records have been found.
>
> 05-30 16:10:40.023 23239 26604 I : INFO [0x7e6ac028]
> [vices/impl/DiscoveryHandlerImpl.cpp(277)] [service-discovery]
> [evaluateServiceDiscoveryResult] - ServiceDiscoveryHandlerResult return
> code FAILED_UCM90_CONNECTION
>
> 05-30 16:10:40.023 23239 26604 I : INFO [0x7e6ac028]
> [vices/impl/DiscoveryHandlerImpl.cpp(449)] [service-discovery]
> [handleFailedDiscoveryResult] - Handling failed discovery result.
>
> 05-30 16:10:40.033 23239 26604 I : INFO [0x7e6ac028]
> [vices/impl/DiscoveryHandlerImpl.cpp(202)] [service-discovery]
> [getFallbackAuthenticatorId] - Looking for a fallback Authenticator.
>
> 05-30 16:10:40.033 23239 26604 I : INFO [0x7e6ac028]
> [ore/ServiceDiscoveryConfigStore.cpp(165)] [service-discovery] [getValue] -
> ServiceDiscoveryConfigStore: getValue() found no value mapped to key:
> fallbackauthenticator
>
> 05-30 16:10:40.033 23239 23239 I : INFO [0x40018154]
> [common/CertificateValidityCache.cpp(172)] [csf.cert] [clear] - Clearing
> accepted and rejected certificates from memory
>
> 05-30 16:10:40.033 23239 23239 W : WARN [0x40018154]
> [vices/impl/DiscoveryHandlerImpl.cpp(484)] [service-discovery]
> [callOnFailedDiscoveryResultOnDispatcherThread] - Discovery Failure -> (id)
> name :: (1003) ServiceDiscoveryCannotConnectToCucmServer
>
> 05-30 16:10:40.033 23239 23239 W : WARN [0x40018154]
> [vices/impl/DiscoveryHandlerImpl.cpp(487)] [service-discovery]
> [callOnFailedDiscoveryResultOnDispatcherThread] -
>
> 05-30 16:10:40.033 23239 23239 W :
>
> 05-30 16:10:40.033 23239 23239 W : ** Discovery has failed.
> Calling Callback! **
>
> 05-30 16:10:40.033 23239 23239 I JABBER.LIFECYCLE.ForceDiscoveryCallback:
> [OnDiscoveryFailed]
>
> 05-30 16:10:40.033 23239 23239 I JABBER.LIFECYCLE.ForceDiscoveryCallback:
> [OnDiscoveryFailed] error code = 1003
>
> 05-30 16:10:40.033 23239 23239 I JABBER.LIFECYCLE.ServiceDiscoveryManager:
> [updateServiceDiscoveryState] from DISCOVERING to FAILED
>
> 05-30 16:10:40.033 23239 23239 I JABBER.JABBER.SignInActivity:
> [stopLoading]
>
> 05-30 16:10:40.033 23239 23239 I JABBER.JABBER.SignInActivity: [dismiss
> progressDialog]
>
> 05-30 16:10:40.043 23239 23239 I : INFO [0x40018154]
> [es/jcfcoreutils/src/ScopedTimer.cpp(166)] [scoped-timer] [pop] -
>
> 05-30 16:10:40.043 23239 23239 I : ** BEGIN TIMER TRACE **
>
> 05-30 16:10:40.043 23239 23239 I :
>
> 05-30 16:10:40.043 23239 23239 I : ASYNC FLOWS CAPTURED:
>
> 05-30 16:10:40.043 23239 23239 I : DiscoveryHandler::Discover
>
> 05-30 16:10:40.043 23239 23239 I :
>
> 05-30 16:10:40.043 23239 23239 I : -- Thread Id - 1073840468 --
>
> 05-30 16:10:40.043 23239 23239 I : 00:00:00.000.015 +
> DiscoveryHandler::Discover
>
> 05-30 16:10:40.043 23239 23239 I : 00:00:00.002.628 -
> DiscoveryHandler::Discover (00:00:00.002.613)
>
> 05-30 16:10:40.043 23239 23239 I : 00:00:05.093.833 +
> DiscoveryHandler::callOnFailedDiscoveryResultOnDispatcherThread
>
> 05-30 16:10:40.043 23239 23239 I : 00:00:05.093.848 +
> DiscoveryHandler::callOnAuthenticationFailedDiscoveryResultOnDispatcherThread_clearingcertcache
>
> 05-30 16:10:40.043 23239 23239 I : 00:00:05.093.952 -
> DiscoveryHandler::callOnAuthenticationFailedDiscoveryResultOnDispatcherThread_clearingcertcache
> (00:00:00.000.104)
>
> 05-30 16:10:40.043 23239 23239 I : 00:00:05.111.128 -
> DiscoveryHandler::callOnFailedDiscoveryResultOnDispatcherThread
> (00:00:00.017.295)
>
> 05-30 16:10:40.043 23239 23239 I :
>
> 05-30 16:10:40.043 23239 23239 I : -- Thread Id - 2120925224 --
>
> 05-30 16:10:40.043 23239 23239 I : 00:00:00.001.622 +
> DiscoveryHandler::DiscoverImpl
>
> 05-30 16:10:40.043 23239 23239 I : 00:00:00.144.379 +
> ServiceDiscoveryHandler::Discover
>
> 05-30 16:10:40.043 23239 23239 I : 00:00:00.233.598 +
> ServiceDiscoveryHandler::determineIsWebexCustomerFromCache
>
> 05-30 16:10:40.043 23239 23239 I : 00:00:00.233.829 -
> ServiceDiscoveryHandler::determineIsWebexCustomerFromCache
> (00:00:00.000.231)
>
> 05-30 16:10:40.043 23239 23239 I : 00:00:00.233.990 +
> ServiceDiscoveryHandler::makeUcm90BasedDiscovery
>
> 05-30 16:10:40.043 23239 23239 I : 00:00:00.234.226 +
> ServiceDiscoveryHandler::saveServiceDiscoveryResult
>
> 05-30 16:10:40.043 23239 23239 I : 00:00:00.234.262 +
> ServiceDiscoveryHandler::writeToCache
>
> 05-30 16:10:40.043 23239 23239 I : 00:00:00.235.218 -
> ServiceDiscoveryHandler::writeToCache (00:00:00.000.956)
>
> 05-30 16:10:40.043 23239 23239 I : 00:00:00.237.476 -
> ServiceDiscoveryHandler::saveServiceDiscoveryResult (00:00:00.003.250)
>
> 05-30 16:10:40.043 23239 23239 I : 00:00:05.091.117 -
> ServiceDiscoveryHandler::makeUcm90BasedDiscovery (00:00:04.857.127)
>
> 05-30 16:10:40.043 23239 23239 I : 00:00:05.092.152 -
> ServiceDiscoveryHandler::Discover (00:00:04.947.773)
>
> 05-30 16:10:40.043 23239 23239 I : 00:00:05.092.173 +
> DiscoveryHandler::evaluateServiceDiscoveryResult
>
> 05-30 16:10:40.043 23239 23239 I : 00:00:05.092.353 +
> DiscoveryHandler::handleFailedDiscoveryResult
>
> 05-30 16:10:40.043 23239 23239 I : 00:00:05.095.831 -
> DiscoveryHandler::handleFailedDiscoveryResult (00:00:00.003.478)
>
> 05-30 16:10:40.043 23239 23239 I : 00:00:05.095.842 -
> DiscoveryHandler::evaluateServiceDiscoveryResult (00:00:00.003.669)
>
> 05-30 16:10:40.043 23239 23239 I : 00:00:05.095.852 -
> DiscoveryHandler::DiscoverImpl (00:00:05.094.230)
>
> 05-30 16:10:40.043 23239 23239 I :
>
> 05-30 16:10:40.043 23239 23239 I : ** END TIMER TRACE **
>
> 05-30 16:10:40.053 23239 23239 E ViewRootImpl: sendUserActionEvent() mView
> == null
>
>
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> itevomcid
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