[cisco-voip] Outsourced phone system upgrade cost

[Heim, Dennis]

Could probably figure a month’s worth of effort or more from an hours perspective. Figure 150-200/hr. Obviously there are tons of variables and things that can move the price up and down.

Dennis Heim | Collaboration Solutions Architect
World Wide Technology, Inc. | +1 314-212-1814
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[cid:image002.png at 01CF7F19.3BD6DA40]<xmpp:dennis.heim at wwt.com>[cid:image003.png at 01CF7F19.3BD6DA40]<tel:+13142121814>[cid:image004.png at 01CF7F19.3BD6DA40]<sip:dennis.heim at wwt.com>


From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Brian Meade
Sent: Tuesday, June 03, 2014 8:47 AM
To: Andrew Grech
Cc: Cisco VoIP Group
Subject: Re: [cisco-voip] Outsourced phone system upgrade cost

Andrew,

There's way too many variables for anyone to be able to give you even a ballpark quote.

Brian

On Tue, Jun 3, 2014 at 8:29 AM, Andrew Grech <agrech88 at gmail.com<mailto:agrech88 at gmail.com>> wrote:
I have just finished upgrading our Cisco phone system from version 8.6 physical to 10.x

Components:
2 new UCS servers connected via WWAN
Clustered Call Center (24 hour minimal outage)
Presence (to be clustered)
Cluster Unity (now clustered)
Socialminer
Prime Deployment
Prime-Provisoning
Gateways IOS upgrades
TMS (newest)
Expressway

All of this was done in house and I'm just wondering what this would cost for a business to outsource as this was quite a lengthy process. PS I'm from Australia, USD is also fine.

I still have things to do like setup SANS, begin implementing new features, finesse...


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