[cisco-voip] 7970 phones won't register in Lab

Mike King me at mpking.com
Tue Jun 3 12:45:30 EDT 2014


FYI, i back the phone back to 8.3.3, they work fine.

The phones do have a time zone and date. (This is the correct time zone,
time, and date for my area)

*Time**12:42:33p**Time Zone**America/New_York**Date**06/03/14*


On Tue, Jun 3, 2014 at 11:40 AM, Jason Aarons (AM) <
jason.aarons at dimensiondata.com> wrote:

> If you http://phoneip/  do you see a date/timezone in the bottom?  Trying
> changing your Device Pool/DTG to something and back?
>
>
>
> Can you http://serverip:6970/SEP<mac>.cnf.xml and view the phone’s config?
>
>
>
> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf
> Of *Mike King
> *Sent:* Tuesday, June 03, 2014 11:08 AM
> *To:* Cisco VoIPoE List
> *Subject:* [cisco-voip] 7970 phones won't register in Lab
>
>
>
>
>
> We just purchased a BE6K to setup a lab.
>
>
>
> I've run through the setup, and have that all sorted, or so I think. (So
> the environment may or may not be the issue)
>
>
>
> We have a couple of very phones we were going to recycle.
>
>
>
> Right now we have two, a 7970, and a 7971.
>
>
>
> The started life phone firmware at 6.0(2).  Utilizing factory defaulting
> off my laptop, I got them to 8.3.3. (I couldn't get them to associated with
> 6.0(2))
>
>
>
> Running 8.3.3, they were able to register, and function.
>
>
>
> I pushed the firmware up to 9.3(1SR3.1S)
>
>
>
> Now none of the phones are registering.  I've read the release notes, and
> I should be able to goto 9.3.1 from 8.3.3 directly on these phones, with no
> further intermediate releases.
>
>
>
> Attached is one of the phone logs.  Both phone's are showing the same
> behavior.
>
>
>
> The phone is just sitting there with the wrong date and time in the
> corner, and every once and awhile will print out "Registration Rejected: "
>
>
>
> Any Idea's why the phones are being rejected?
>
>
>
> itevomcid
>
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