[cisco-voip] 7970 phones won't register in Lab

[Mike King]

Just to clarify.  The date and time is correct if I allow the phone to
upgrade.  It shows the correct time on the display.

If I power cycle the phone, then it goes to the wrong time.

I'm working on pulling the traces that Ryan suggested I look at.


On Tue, Jun 3, 2014 at 12:45 PM, Mike King <me at mpking.com> wrote:

> FYI, i back the phone back to 8.3.3, they work fine.
>
> The phones do have a time zone and date. (This is the correct time zone,
> time, and date for my area)
>
> *Time**12:42:33p**Time Zone**America/New_York**Date* *06/03/14*
>
>
> On Tue, Jun 3, 2014 at 11:40 AM, Jason Aarons (AM) <
> jason.aarons at dimensiondata.com> wrote:
>
>> If you http://phoneip/  do you see a date/timezone in the bottom?
>> Trying changing your Device Pool/DTG to something and back?
>>
>>
>>
>> Can you http://serverip:6970/SEP<mac>.cnf.xml and view the phone’s
>> config?
>>
>>
>>
>> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On
>> Behalf Of *Mike King
>> *Sent:* Tuesday, June 03, 2014 11:08 AM
>> *To:* Cisco VoIPoE List
>> *Subject:* [cisco-voip] 7970 phones won't register in Lab
>>
>>
>>
>>
>>
>> We just purchased a BE6K to setup a lab.
>>
>>
>>
>> I've run through the setup, and have that all sorted, or so I think. (So
>> the environment may or may not be the issue)
>>
>>
>>
>> We have a couple of very phones we were going to recycle.
>>
>>
>>
>> Right now we have two, a 7970, and a 7971.
>>
>>
>>
>> The started life phone firmware at 6.0(2).  Utilizing factory defaulting
>> off my laptop, I got them to 8.3.3. (I couldn't get them to associated with
>> 6.0(2))
>>
>>
>>
>> Running 8.3.3, they were able to register, and function.
>>
>>
>>
>> I pushed the firmware up to 9.3(1SR3.1S)
>>
>>
>>
>> Now none of the phones are registering.  I've read the release notes, and
>> I should be able to goto 9.3.1 from 8.3.3 directly on these phones, with no
>> further intermediate releases.
>>
>>
>>
>> Attached is one of the phone logs.  Both phone's are showing the same
>> behavior.
>>
>>
>>
>> The phone is just sitting there with the wrong date and time in the
>> corner, and every once and awhile will print out "Registration Rejected: "
>>
>>
>>
>> Any Idea's why the phones are being rejected?
>>
>>
>>
>> itevomcid
>>
>
>
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