[cisco-voip] 9971 as a Trader phone

[Adam Blomfield]

If all calls was selected then they could just press the call appearance
button on the right to answer the call - or pick up the handset, hit the
speakerphone or headset button etc. It would be just like the had the
correct line appearance selected, but without having to swap between the
directory numbers.

-Adam


On Tue, Jun 10, 2014 at 8:26 AM, Mike <mikeeo at msn.com> wrote:

> Adam,
>
>
>
> I did add  “All Calls” to line 3 but really didn’t understand how it would
> work. So the trader needs to keep “All Calls” selected and a call comes in
> how would they answer it without hitting 2 or 3 buttons?
>
>
>
> *From:* Adam Blomfield [mailto:adman at adman.net]
> *Sent:* Tuesday, June 10, 2014 9:19 AM
> *To:* Mike
> *Cc:* Cisco VOIP
> *Subject:* Re: [cisco-voip] 9971 as a Trader phone
>
>
>
> If you add an "All Calls" button to the template and they keep this button
> selected then calls from all lines will show up mixed into the call
> appearance buttons on the right of the phone. The corresponding line on the
> left will flash so they will know if it's a call to their primary line or
> the shared line, but they won't have to press one of the line buttons in
> order to get to a ringing call. Any time I use the 8961/9900 series with
> multiple directory numbers I have to use the All Calls button as the users
> do no like swapping between lines.
>
> -Adam
>
>
>
> On Tue, Jun 10, 2014 at 8:13 AM, Mike <mikeeo at msn.com> wrote:
>
> Hey all I have a group of traders that migrated from 7965’s to 9971’s.
> They aren’t very happy as it takes 2 or 3 button hits to answer a call
> that’s not on the primary line.
>
>
>
> Has anyone seen this problem? I changed the setting  always use primary
> line but didn’t make a difference.
>
>
>
> Phone config has following attributes:
>
>
>
> Button 1: primary line
>
> Button 2: shared line
>
>
>
>
>
> Button 7 – 22 : PLAR to remote traders
>
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