[cisco-voip] No Answer duration - 15 Minutes
Brian Meade
bmeade90 at vt.edu
Thu Jun 12 09:54:35 EDT 2014
Nick,
We might be able to get this working internally but I'm not sure your E1
carrier is going to let you keep the call in an alerting state for that
long. For the external call, where do you see the disconnect coming from?
If you grab CallManager traces for a SIP to SIP call, we can see which
timer is being triggered to disconnect the call if it's coming from CUCM.
Same thing for your MGCP scenario.
Brian
On Thu, Jun 12, 2014 at 5:14 AM, Nick Britt <nickolasjbritt at gmail.com>
wrote:
> Morning/Afternoon,
>
> We have a need for calls to ring a shared line (unanswered) for up to 15
> minutes.
>
> CUCM 9.1.2 SIP enviroment 8945/9951 endpoints.
>
> We are currently are seeing disconnected on internal (SIP to SIP calls)
> after 3 minutes and 2:30minutes for external calls (E1 > MD110 > MGCP >
> CUCM).
>
> I can see that the unanswered timers on the line can be set to 300 seconds
> (this would be a good start) but as mentioned above the call is
> disconnected after 3 minutes regardless of this setting.
>
> I have tried increasing the SIP INVITE Timers to more than the default of
> 18000 milli seconds but to no avail.
>
> Is there any other timers that could be modified to resolve this issue?
>
> Cheers
>
> --
> - Nick
>
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