[cisco-voip] Reason Codes in UCCX

Tomas Caslavsky tomas.caslavsky at gmail.com
Thu Jun 12 10:05:04 EDT 2014


Hello,

yep you can see code mapping and create/modify codes in "admin desktop"


Tomas



On 06/12/2014 02:53 PM, Matthew Loraditch wrote:
>
> Is the "English" version of the numerical code stored in db_cra 
> somewhere or do the supervisor and HR apps just translate for me on 
> the fly?
>
> Thanks!
>
> cid:image001.jpg at 01C95158.4441E1B0
>
> Matthew G. Loraditch -- CCNP-Voice, CCNA-R&S, CCDA
>
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> Timonium, MD 21093
>
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>
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