[cisco-voip] Reason Codes in UCCX

Tanner Ezell tanner.ezell at gmail.com
Thu Jun 12 11:51:05 EDT 2014


Matthew,

What are you looking to accomplish?

If your goal is to link reason code numbers to their descriptions you will
have no luck within the UCCX database as they are not stored there.

Regards,
Tanner Ezell



On Thu, Jun 12, 2014 at 7:56 AM, Matthew Loraditch <
MLoraditch at heliontechnologies.com> wrote:

>  Table seems to be empty? Isn’t eem something to do with email queues?
> I’ve never used that feature so not sure but the rest of the eem table
> names hint at that.
>
>
>
>
>
> Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA
>
> 1965 Greenspring Drive
> Timonium, MD 21093
>
> direct voice. 443.541.1518
> fax.  410.252.9284
>
> Twitter <http://twitter.com/heliontech>  |  Facebook
> <http://www.facebook.com/#!/pages/Helion/252157915296>  | Website
> <http://www.heliontechnologies.com/>  |  Email Support
> <support at heliontechnologies.com?subject=Technical%20Support%20Request>
>
> Support Phone. 410.252.8830
>
>
>
>
>
> *From:* bmeade90 at gmail.com [mailto:bmeade90 at gmail.com] *On Behalf Of *Brian
> Meade
> *Sent:* Thursday, June 12, 2014 10:50 AM
> *To:* Matthew Loraditch
> *Cc:* cisco-voip at puck.nether.net
>
> *Subject:* Re: [cisco-voip] Reason Codes in UCCX
>
>
>
> It's stored in db_cra as eemreasoncodedescription I believe-
> https://supportforums.cisco.com/discussion/10911191/uccx-8-wallboard-queries-and-permissions
>
>
>
> On Thu, Jun 12, 2014 at 8:53 AM, Matthew Loraditch <
> MLoraditch at heliontechnologies.com> wrote:
>
>  Is the “English” version of the numerical code stored in db_cra
> somewhere or do the supervisor and HR apps just translate for me on the fly?
>
> Thanks!
>
>
>
> [image: cid:image001.jpg at 01C95158.4441E1B0]
>
> Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA
>
> 1965 Greenspring Drive
> Timonium, MD 21093
>
> direct voice. 443.541.1518
> fax.  410.252.9284
>
> Twitter <http://twitter.com/heliontech>  |  Facebook
> <http://www.facebook.com/#!/pages/Helion/252157915296>  | Website
> <http://www.heliontechnologies.com/>  |  Email Support
> <support at heliontechnologies.com?subject=Technical%20Support%20Request>
>
> Support Phone. 410.252.8830
>
>
>
>
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