[cisco-voip] Monitoring tool or best way to monitor

Michael Rose VOIP rose.michael.voip at gmail.com
Wed Jun 18 08:25:24 EDT 2014


My company frequently does mass meetings where one of the C level people
will talk and employees will dial into a conference number. My group has to
monitor gateways so that the active calls on each gateway does not exceed
80%. If it does we put up blocks via CUCM to drop the call.

What I am wondering is if there is a better way to do this. Currently what
we do is split the offices among the team and each of us logs into the
voice gateways and watches the active calls. How we monitor the active
calls depends on the person and the size of the location. Each of us has to
watch at least two gateways and we don't cover every location, just the
major ones since we've got offices everywhere.

Is there a tool where we can plug in the voice gateway names and login
credentials and it will just spit out active calls or number of active
calls to a specific number? We've tried using RTMT but there are just so
many gateways we can't monitor them all very well using that tool. I wanted
to know what was out there before we try and build something on our own.

Do you guys have a better way to monitor gateway thresholds on over 11
sites with like 44 voice gateways?
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