[cisco-voip] UCCX 10.5 and CUCM 8.6(4)SU4

Andrew Grech agrech88 at gmail.com
Mon Jun 30 05:13:07 EDT 2014


Uccx uses different api version my upgrade path was 8-9-9ES edition, cucm
10 then tac do a fix on the es for it to work with 10. If I were u id go 8
to 9ES
On 30/06/2014 7:07 PM, "Tim Smith" <tim.smith at enject.com.au> wrote:

>  Hi guys,
>
>
>
> I’d recently verified on the old style UCCX compatibility matrix that
> latest UCCX supported integration with CUCM 8.6(4) SU4
>
> I notice the compatibility matrix has now been updated to docwiki format,
> and it looks like CUCM 8.6 support has been removed from 10.0 and 10.5
>
>
>
> Seems others have had some issues with it as follows:
>
>
> https://supportforums.cisco.com/discussion/12209991/uc-cluster-upgrade-10-including-uccx-upgrade-order
>
>
>
> Cisco employee on that thread agreed with my original research which said
> it was compatible.
>
>
>
> CUCM upgrade is also planned, but we’d planned UCCX first.
>
>
>
> So is it removed, is it temporarily removed due to bugs or real
> integration issues, is it coming back?
>
>
>
> Can we please get a ruling from the contact centre judges?
>
>
>
> Cheers,
>
>
>
> Tim
>
>
>
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