[cisco-voip] DTMF from CUEAC

[Jamie Gale -X (jamgale - ARC SOLUTIONS INTERNATIONAL LTD at Cisco)]

It used TSP on the server.

This is actually a bug in the CUEAC client, if you raise a TAC case and reference the bug ID CSCuj33939, they should be able to get you the fix.

Kind Regards

Jamie Gale
Professional Services Engineer
Arc Solutions, onsite at Cisco
jamgale at cisco.com<mailto:jamgale at cisco.com>


On Mar 4, 2014, at 3:43 PM, Erick Wellnitz <ewellnitzvoip at gmail.com<mailto:ewellnitzvoip at gmail.com>>
 wrote:

Works as expected from the phone.  Does it use JTAPI?  It has the TSP installed.


On Tue, Mar 4, 2014 at 2:27 PM, Jason Aarons (AM) <jason.aarons at dimensiondata.com<mailto:jason.aarons at dimensiondata.com>> wrote:
If doing something in the Software I’m  guessing it uses JTAPI to send the DTMF, and you need to enable the JTAPI traces.  Have you tried using the phone TUI  mid-call?

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>] On Behalf Of Erick Wellnitz
Sent: Tuesday, March 04, 2014 2:16 PM
To: cisco-voip
Subject: [cisco-voip] DTMF from CUEAC


Maybe I'm missing something but for the life of me I can't get mid call DTMF to work on CUEAC 9.1.1.10

Tried holding down the control key but no luck.


itevomcid

_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20140304/ac6d0eba/attachment.html>