[cisco-voip] DTMF from CUEAC

Erick Wellnitz ewellnitzvoip at gmail.com
Tue Mar 4 16:05:11 EST 2014


Excellent.  Thanks fpor the great information.


On Tue, Mar 4, 2014 at 2:59 PM, Jamie Gale -X (jamgale - ARC SOLUTIONS
INTERNATIONAL LTD at Cisco) <jamgale at cisco.com> wrote:

>  It used TSP on the server.
>
>  This is actually a bug in the CUEAC client, if you raise a TAC case and
> reference the bug ID CSCuj33939, they should be able to get you the fix.
>
> Kind Regards
>
> Jamie Gale
> Professional Services Engineer
> Arc Solutions, onsite at Cisco
> jamgale at cisco.com
>
>
>  On Mar 4, 2014, at 3:43 PM, Erick Wellnitz <ewellnitzvoip at gmail.com>
>  wrote:
>
> Works as expected from the phone.  Does it use JTAPI?  It has the TSP
> installed.
>
>
> On Tue, Mar 4, 2014 at 2:27 PM, Jason Aarons (AM) <
> jason.aarons at dimensiondata.com> wrote:
>
>>  If doing something in the Software I'm  guessing it uses JTAPI to send
>> the DTMF, and you need to enable the JTAPI traces.  Have you tried using
>> the phone TUI  mid-call?
>>
>>
>>
>> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On
>> Behalf Of *Erick Wellnitz
>> *Sent:* Tuesday, March 04, 2014 2:16 PM
>> *To:* cisco-voip
>> *Subject:* [cisco-voip] DTMF from CUEAC
>>
>>
>>
>>
>>
>> Maybe I'm missing something but for the life of me I can't get mid call
>> DTMF to work on CUEAC 9.1.1.10
>>
>>
>>
>> Tried holding down the control key but no luck.
>>
>>
>>
>> itevomcid
>>
>
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>
>
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