[cisco-voip] UCCX High CPU & Memory Usage

Abhiram Kramadhati (akramadh) akramadh at cisco.com
Wed Mar 5 04:08:32 EST 2014


I have this in my lab:

Uptime:
 01:06:22 up 22 days,  6:54,  1 user,  load average: 1.40, 1.46, 1.19

CPU Idle:   95.05%  System:   00.99%    User:   02.97%
  IOWAIT:   00.99%     IRQ:   00.00%    Soft:   00.00%   Intr/sec: 285.15

In case you are suspecting high-CPU, collect the information like I mentioned earlier. Like James mentioned, I don't see much which is a cause of alarm.

Regards,
Abhiram Kramadhati
CCIE Voice # 40065

From: James Buchanan <james.buchanan2 at gmail.com<mailto:james.buchanan2 at gmail.com>>
Date: Wednesday, 5 March 2014 2:23 PM
To: akramadh <akramadh at cisco.com<mailto:akramadh at cisco.com>>
Cc: Ryan Burtch <rburtch3 at gmail.com<mailto:rburtch3 at gmail.com>>, "cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>" <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: Re: [cisco-voip] UCCX High CPU & Memory Usage

I'm not sure I understand the problem. I'm staring at a system working perfectly well that has similar stats. Which one are you worried about? Your processor is 96% idle.


On Wed, Mar 5, 2014 at 10:46 AM, Abhiram Kramadhati (akramadh) <akramadh at cisco.com<mailto:akramadh at cisco.com>> wrote:
Hi Ryan,

Can you also obtain the output of:

  *   Show process load
  *   Show process using-most cpu
  *   Show process using-most memory

Regards,
Abhiram Kramadhati
CCIE Voice # 40065
Contact Center TAC
Cisco Systems

From: Ryan Burtch <rburtch3 at gmail.com<mailto:rburtch3 at gmail.com>>
Date: Wednesday, 5 March 2014 8:46 AM
To: "cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>" <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: [cisco-voip] UCCX High CPU & Memory Usage

Has anyone seen a UCCX box so heavily used before?  See Screen shot.

[Inline image 2]

Sincerely,

Ryan Burtch

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