[cisco-voip] UCCX High CPU & Memory Usage

Ryan Burtch rburtch3 at gmail.com
Wed Mar 5 09:04:50 EST 2014


Thanks guys. I don't work on UCCX as much as UCCE, so just wanted to make
sure that there was no reason for alarm.  Appreciate the feedback.




Sincerely,

Ryan Burtch


On Wed, Mar 5, 2014 at 4:08 AM, Abhiram Kramadhati (akramadh) <
akramadh at cisco.com> wrote:

>  I have this in my lab:
>
>  Uptime:
>  01:06:22 up 22 days,  6:54,  1 user,  load average: 1.40, 1.46, 1.19
>
>  CPU Idle:   95.05%  System:   00.99%    User:   02.97%
>   IOWAIT:   00.99%     IRQ:   00.00%    Soft:   00.00%   Intr/sec: 285.15
>
>  In case you are suspecting high-CPU, collect the information like I
> mentioned earlier. Like James mentioned, I don't see much which is a cause
> of alarm.
>
>   Regards,
> Abhiram Kramadhati
> CCIE Voice # 40065
>
>   From: James Buchanan <james.buchanan2 at gmail.com>
> Date: Wednesday, 5 March 2014 2:23 PM
> To: akramadh <akramadh at cisco.com>
> Cc: Ryan Burtch <rburtch3 at gmail.com>, "cisco-voip at puck.nether.net" <
> cisco-voip at puck.nether.net>
> Subject: Re: [cisco-voip] UCCX High CPU & Memory Usage
>
>   I'm not sure I understand the problem. I'm staring at a system working
> perfectly well that has similar stats. Which one are you worried about?
> Your processor is 96% idle.
>
>
> On Wed, Mar 5, 2014 at 10:46 AM, Abhiram Kramadhati (akramadh) <
> akramadh at cisco.com> wrote:
>
>>  Hi Ryan,
>>
>>  Can you also obtain the output of:
>>
>>    - Show process load
>>    - Show process using-most cpu
>>    - Show process using-most memory
>>
>>  Regards,
>> Abhiram Kramadhati
>> CCIE Voice # 40065
>> Contact Center TAC
>> Cisco Systems
>>
>>   From: Ryan Burtch <rburtch3 at gmail.com>
>> Date: Wednesday, 5 March 2014 8:46 AM
>> To: "cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net>
>> Subject: [cisco-voip] UCCX High CPU & Memory Usage
>>
>>   Has anyone seen a UCCX box so heavily used before?  See Screen shot.
>>
>> [image: Inline image 2]
>>
>>  Sincerely,
>>
>>  Ryan Burtch
>>
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>
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