[cisco-voip] UCCX High CPU & Memory Usage

[Anthony Holloway]

You'll want to look at Java Virtual Machine (JVM) Heap Usage in RTMT, as it
can cause a loss of all active calls and all agents to be logged out.  If
HA, it will cause a failover.

In 8.5SU3 and lower the Heap is only 256MB.  In later versions it was
doubled to 512MB.


On Tue, Mar 4, 2014 at 9:16 PM, Ryan Burtch <rburtch3 at gmail.com> wrote:

> Has anyone seen a UCCX box so heavily used before?  See Screen shot.
>
> [image: Inline image 2]
>
> Sincerely,
>
> Ryan Burtch
>
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