[cisco-voip] CUPC fails to log in

Jason Aarons (AM) jason.aarons at dimensiondata.com
Fri Mar 14 09:22:54 EDT 2014


The GUI about only 8.x is a bug per Cisco TAC SE.

You still need CCMCIP Profiles.

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jeffrey Girard
Sent: Thursday, March 13, 2014 5:24 PM
To: Pavan K; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CUPC fails to log in


Pavan –
          Thanks for the reply

          At the moment (first step) is Im just trying to get CUPC to register, then I will move to Jabber.

          According to the CUPS 9 GUI, CCMCIP profiles only apply to Cisco Jabber 8.x.

          Im using CUPC 8.6.3

Jeff

From: Pavan K [mailto:pav.ccie at gmail.com]
Sent: Thursday, March 13, 2014 5:17 PM
To: Jeffrey Girard
Subject: Re: [cisco-voip] CUPC fails to log in


Jeffrey,
Are you using jabber or cupc ?
If you are using cupc do you have the CCMCIP properly configured ?
On Mar 13, 2014 4:10 PM, "Jeffrey Girard" <jeffrey.girard at girardinc.com<mailto:jeffrey.girard at girardinc.com>> wrote:
Also posted in the new Cisco Forums


Home lab to train and learn

CUCM 9, CUPS 9 integrated.  No active directory, no LDAP.

CUPS -> System -> CUCM Publisher shows all green

CUPS -> Diagnostics -> System Troubleshooter shows green (except for features not currently activated, ie calendaring and inter-cluster, external database, 3rd party compliance server, 3rd party LDAP)

I have confirmed that the users have sync'd and migrated to the CUPS.  They are showing as licensed.

I have checked and restarted the XCP router service and the XCP Connection Manager and XCP Authentication services.

I continually get the "Login Failed" message.

I am using a Windows 7 laptop.  I removed the laptop from the domain that it was configured into and its now in Workgroup.

I added CUPS, CUPS9, CM_CUCM9 all into the hosts file

I am entering the CUPS IP address into the login window when trying to log in.

Any ideas?

Jeff

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