[cisco-voip] CUPC fails to log in

[Jason Aarons (AM)]

If the laptop is in a workgroup, check the ipconfig /all and look at the DNS Suffix/you hosts file. Can you ping the hostname?

The Pabber Problem Report Tools included logs for review.

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jeffrey Girard
Sent: Thursday, March 13, 2014 5:08 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] CUPC fails to log in


Also posted in the new Cisco Forums


Home lab to train and learn

CUCM 9, CUPS 9 integrated.  No active directory, no LDAP.

CUPS -> System -> CUCM Publisher shows all green

CUPS -> Diagnostics -> System Troubleshooter shows green (except for features not currently activated, ie calendaring and inter-cluster, external database, 3rd party compliance server, 3rd party LDAP)

I have confirmed that the users have sync'd and migrated to the CUPS.  They are showing as licensed.

I have checked and restarted the XCP router service and the XCP Connection Manager and XCP Authentication services.

I continually get the "Login Failed" message.

I am using a Windows 7 laptop.  I removed the laptop from the domain that it was configured into and its now in Workgroup.

I added CUPS, CUPS9, CM_CUCM9 all into the hosts file

I am entering the CUPS IP address into the login window when trying to log in.

Any ideas?

Jeff


itevomcid
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