[cisco-voip] Multistage Dialing & FAC

Fri May 2 17:12:22 EDT 2014

Thanks for the test Brian!

This was added with:
CSCts20551    UCM 9.0(1): Speed dial support for pause and FAC/CMC

Looks like it should work with most endpoint types, YMMV. The core change is in UCM so all endpoints should be able to leverage it so long as they use the “standard speed dial” functionality. Some endpoints and applications implement their own speed dials - clearly those would not benefit from this change.

-Wes

On May 2, 2014, at 4:38 PM, Brian Meade <bmeade90 at vt.edu<mailto:bmeade90 at vt.edu>> wrote:

Dennis,

I just tested this successfully with CUCM 9.1.2 and IP Communicator.

I built the speed-dial as "4444,1234" where 4444 is my route pattern and 1234 is my FAC.

The StationOffHook message looks like this:
mDialedDigits=4444,1234

I then see a digit analysis for my "4444" route pattern:
00151412.008 |16:31:42.117 |AppInfo  |Digit analysis: match(pi="2", fqcn="1000", cn="1000",plv="5", pss="", TodFilteredPss="", dd="4444",dac="0")

CUCM successfully pulls in the FAC:
00151441.001 |16:31:42.121 |AppInfo  |FacCmc - DETAIL: valid authorization code, code(1234), desc(testfac), lvl(10), required lvl(10)

I then get my outgoing Invite to my SIP Trunk:
00151477.001 |16:31:42.138 |AppInfo  |//SIP/SIPUdp/wait_SdlSPISignal: Outgoing SIP UDP message to 10.3.11.251:[5060]:
[9,NET]
INVITE sip:4444 at 10.3.11.251:5060<http://sip:4444@10.3.11.251:5060/> SIP/2.0
Via: SIP/2.0/UDP 10.3.11.250:5060;branch=z9hG4bK2388981c3
From: <sip:1000 at 10.3.11.250<mailto:sip%3A1000 at 10.3.11.250>>;tag=4~aa150fb0-a9a9-4bd2-ad97-c9705eff01c2-25079840
To: <sip:4444 at 10.3.11.251<mailto:sip%3A4444 at 10.3.11.251>>
Date: Fri, 02 May 2014 20:31:42 GMT
Call-ID: c3ff9080-364100ae-3-fa0b030a at 10.3.11.250<mailto:c3ff9080-364100ae-3-fa0b030a at 10.3.11.250>
Supported: timer,resource-priority,replaces
Min-SE:  1800
User-Agent: Cisco-CUCM9.1
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
CSeq: 101 INVITE
Expires: 180
Allow-Events: presence, kpml
Supported: X-cisco-srtp-fallback,X-cisco-original-called
Call-Info: <sip:10.3.11.250:5060<http://10.3.11.250:5060/>>;method="NOTIFY;Event=telephone-event;Duration=500"
Cisco-Guid: 3288305792-0000065536-0000000003-4195025674
Session-Expires:  1800
P-Asserted-Identity: <sip:1000 at 10.3.11.250<mailto:sip%3A1000 at 10.3.11.250>>
Remote-Party-ID: <sip:1000 at 10.3.11.250<mailto:sip%3A1000 at 10.3.11.250>>;party=calling;screen=yes;privacy=off
Contact: <sip:1000 at 10.3.11.250:5060<http://sip:1000@10.3.11.250:5060/>>
Max-Forwards: 70
Content-Length: 0

This behavior may be dependent on phone model though.  You should try this on whatever model phones you use.

CUCM documented this feature for 8941s and 8945s as a new feature for CUCM 9.0.1:
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/rel_notes/9_0_1/delta/CUCM_BK_N38FD301_00_cucm-new-and-changed-90/CUCM_BK_N38FD301_00_cucm-new-and-changed-90_chapter_011.html#P415_RF_P7683F5B_00

Brian

On Fri, May 2, 2014 at 3:45 PM, Heim, Dennis <Dennis.Heim at wwt.com<mailto:Dennis.Heim at wwt.com>> wrote:
Requirement is to have a speed dial that automatically enters the FAC.

Dennis Heim | Solution Architect (Collaboration)
World Wide Technology, Inc. | 314-212-1814<tel:314-212-1814>

PS Engineering:  Innovate & Ignite.

From: Wes Sisk (wsisk) [mailto:wsisk at cisco.com<mailto:wsisk at cisco.com>]
Sent: Friday, May 02, 2014 2:55 PM
To: Heim, Dennis
Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Multistage Dialing & FAC

FAC/CMC is invoked after the route pattern is matched. FAC/CMC only work on the cluster where the device is registered.

I’m not aware of any conflict with multistage dialing offhand. What does multistage dialing mean to you?

-Wes

On May 2, 2014, at 2:14 PM, Heim, Dennis <Dennis.Heim at wwt.com<mailto:Dennis.Heim at wwt.com>> wrote:

Is it possible with multistage dialing to enter in cucm forced authorization codes?

Dennis Heim | Solution Architect (Collaboration)
World Wide Technology, Inc. | 314-212-1814<tel:314-212-1814>

PS Engineering:  Innovate & Ignite.

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