[cisco-voip] dial DN to change uccx greeting/prompt

[Michael Muscat]

Hi,

I currently have a UCCX 8.5 script set that checks the date/time of the call and route it to either an open greeting, closed greeting, or holiday greeting (via dates.xml) depending on the date/time of the call. This works great until there is an emergency or an unexpected time that we need to close.  Then I need to edit the script and upload it to the UCCX for it to be closed.  In emergencies I would like a way to be able to setup the script that I can just dial a DN to automatically set it to the “emergency” or “weather” greeting. Anyone know how I can accomplish this? Below is how our flow is currently configured.



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