[cisco-voip] dial DN to change uccx greeting/prompt

[Brian Meade]

Usually you make a separate application where you write to an XML file such
as Emergency.xml so you can call in and enable the Emergency parameter.
 Then you just need to modify the production script to check that file and
play a greeting.  You can use the management application to write a
recording to a prompt in order to update the Emergency prompt on the fly.

Brian


On Mon, May 12, 2014 at 5:30 PM, Michael Muscat <michaelm at umcu.org> wrote:

>  Hi,
>
>
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> I currently have a UCCX 8.5 script set that checks the date/time of the
> call and route it to either an open greeting, closed greeting, or holiday
> greeting (via dates.xml) depending on the date/time of the call. This works
> great until there is an emergency or an unexpected time that we need to
> close.  Then I need to edit the script and upload it to the UCCX for it to
> be closed.  In emergencies I would like a way to be able to setup the
> script that I can just dial a DN to automatically set it to the “emergency”
> or “weather” greeting. Anyone know how I can accomplish this? Below is how
> our flow is currently configured.
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