[cisco-voip] dial DN to change uccx greeting/prompt

Haas, Neal nhaas at co.fresno.ca.us
Mon May 12 17:42:58 EDT 2014


Here you go, I tried fox XML solution. But was pointed to an easier solution.

Needs Password
Needs Users With Permission.

Have fun.


Neal Haas

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Michael Muscat
Sent: Monday, May 12, 2014 2:31 PM
To: cisco-voip (cisco-voip at puck.nether.net)
Subject: [cisco-voip] dial DN to change uccx greeting/prompt

Hi,

I currently have a UCCX 8.5 script set that checks the date/time of the call and route it to either an open greeting, closed greeting, or holiday greeting (via dates.xml) depending on the date/time of the call. This works great until there is an emergency or an unexpected time that we need to close.  Then I need to edit the script and upload it to the UCCX for it to be closed.  In emergencies I would like a way to be able to setup the script that I can just dial a DN to automatically set it to the “emergency” or “weather” greeting. Anyone know how I can accomplish this? Below is how our flow is currently configured.



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