[cisco-voip] DTMF tone

[costas georgiou]

Hi all,
 
I have a customer who says a handfull of users are having difficulties accessing an IVR externally.  When they dial the number, they get the message "press 1 for this etc" but the DTMF tone does not always work so they use their mobiles.  They are running on an H323 gateway.  It already has the voice rtp send-recv command globally.  Below is aa liat of the dial-peers.  Will the DTMF command need to be on the outgoing Dial-peers?
 
dial-peer voice 1 pots
 description *** Default inbound Dial-peer ***
 incoming called-number .T
 direct-inward-dial
!
dial-peer voice 100 pots
 description *** Outbound PSTN Dial Peer ***
 preference 1
 destination-pattern 9T
 progress_ind setup enable 3
 progress_ind alert enable 8
 progress_ind progress enable 8
 progress_ind disconnect enable 8
 port 0/0/0:15
!
dial-peer voice 200 voip
 description *** Inbound VOIP Dial peer to CUCM ***
 preference 1
 destination-pattern 272..
 session target ipv4:x.x.x.x
 voice-class codec 1
 voice-class h323 1
 dtmf-relay h245-alphanumeric rtp-nte
 ip qos dscp cs3 signaling
 no vad
!
dial-peer voice 201 voip
 description *** Inbound VOIP Dial peer to CUCM ***
 preference 2
 destination-pattern 272..
 session target ipv4:x.x.x.x
 voice-class codec 1
 voice-class h323 1
 dtmf-relay h245-alphanumeric rtp-nte
 ip qos dscp cs3 signaling
 no vad
!
dial-peer voice 202 voip
 description *** Inbound VOIP Dial peer to CUCM ***
 preference 3
 destination-pattern 272..
 session target ipv4:x.x.x.x
 voice-class codec 1
 voice-class h323 1
 dtmf-relay h245-alphanumeric rtp-nte
 ip qos dscp cs3 signaling
 no vad
!
dial-peer voice 2 voip
 description *** Inbound VOIP Dial peer FROM CUCM ***
 incoming called-number .T
 voice-class codec 1
 voice-class h323 1
 dtmf-relay h245-alphanumeric rtp-nte
 ip qos dscp cs3 signaling
 no vad
!
Thanks 
 
Cos
 		 	   		  
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20140514/2d4f6fba/attachment.html>