[cisco-voip] Avoiding reinventing the wheel if possible

[Tim Smith]

Hi Terry,

This should be a lot nicer since you've selected 10.x.
You are able to make use of the Prime Collaboration Deployment manager tool (PCD)

There are two really good sessions from recent networkers. All updated for 10 with deployment manager info in them.
If you haven't seen them already - check it out. It will put all the high level blocks in place for you.
Just filter on San Francisco 2014 and UC
https://www.ciscolive.com/online/connect/search.ww

After the high level, it's a matter of jumping into the upgrade docs (i.e. there is one for upgrading with PCD specifically)
Compatibility matrixes, release notes for each product etc.

Other things to consider
What version of UCCX are you using?
Are you going to swap CAD for Finesse? (good future direction, but caveats on some of the old CAD features not being supported)
Do you have other apps - Arc / call recording / wall boards?
10.x is all virtual for CUCM - do you have any physical dependencies - MOH servers with live feeds for instance
What type of virtualisation - Specs based, TRC etc

Sorry, didn't have all the links in front of me at the moment, but they are all pretty easy to find.

I've got 9.x plans, but 10.x needs a new one if you are going to use PCD. I'm working on one of these for a client now, happy to jump in and continue discussion along the way.

Cheers,

Tim

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Terry Oakley
Sent: Tuesday, 27 May 2014 5:27 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Avoiding reinventing the wheel if possible

We finally are embarking on a call manager upgrade from CUCM 6.1 to 10.x.    Since I understand some of you may have already taken this journey, in some fashion or other, I was wondering if you would be willing to share project plan, steps, stumbling blocks so that the transition will have a better chance of success.   As we upgrade the call manager we will also be upgrading our Cisco Unified CCX Standard.   We currently are using MS Exchange to handle our voicemail.

Thank you for any information/knowledge you are willing and able to share.

Terry

Terry Oakley
Telecommunications Coordinator | Information Technology Services
Red Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5
work (403) 342-3521   |  FAX (403) 343-4034

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