[cisco-voip] Call Manager and Polycom HDX8000 Integration

Fri May 30 10:27:55 EDT 2014

>From the examples defined in http://www.rfc-editor.org/rfc/rfc4730.txt, it
looks like the Subscribe message having a different Call-ID is normal.
 Having the real Call-ID referenced in the Event header is the important
part.

Brian

On Fri, May 30, 2014 at 10:20 AM, Brian Meade <bmeade90 at vt.edu> wrote:

> I'm guessing getting rid of the overlapping patterns isn't an option?
>  Have you asked Polycom to correct their behavior?
>
> I don't think you can even apply a SIP Normalization Script to a SIP Phone
> in CUCM.
>
> Brian
>
>
> On Fri, May 30, 2014 at 12:22 AM, Tommy Schlotterer <
> tschlotterer at netechcorp.com> wrote:
>
>> All,
>>
>>
>>
>> I am trying to add a Polycom HDX 8000 as a third party sip phone in call
>> manager.
>>
>>
>>
>> I am having issues completing outbound calls from the Polycom. This is
>> caused by overlapping patterns. Because of the overlapping patterns CCM
>> sends a SUBSCRIBE –KPML EVENTS message notifying the Polycom that there is
>> a 5 second interdigit timeout. The Polycom returns a 481 Call
>> Leg/Transaction Does Not Exist because the tag is changed to a new call ID
>> and the original call ID is put in the EVENTS field.
>>
>>
>>
>> Anyone have a solution other than putting a CUBE between the two or
>> adding a SIP normalization Script?
>>
>>
>>
>> Thanks for any input.
>>
>>
>>
>> See below for the call flow.
>>
>>
>>
>> INVITE sip:14197060259 at 10.30.50.5 SIP/2.0
>>
>> Via: SIP/2.0/TCP 10.15.30.58:5060;branch=z9hG4bK1494020299-3418
>>
>> Max-Forwards: 70
>>
>> From: 15257 <sip:15257 at 10.30.50.5
>> >;tag=plcm_1493982123-3418;epid=821409418041CG
>>
>> To: <sip:14197060259 at 10.30.50.5>
>>
>> Call-ID: 1493981544-3418
>>
>> CSeq: 2 INVITE
>>
>> Session-Expires: 90
>>
>> Supported: timer
>>
>> Contact: 15257 <sip:15257 at 10.15.30.58:5060
>> ;transport=tcp>;proxy=replace;+sip.instance="<urn:uuid:40a015de-8a58-546e-8cd1-20f4e581c51c>"
>>
>> Content-Type: application/sdp
>>
>> Authorization: Digest
>> username="BLASRExec2",realm="ccmsipline",nonce="vcUSTHHeVDi9Sj4CcHij6jqxzswroHw5",uri="sip:
>> 14197060259 at 10.30.50.5
>> ",response="8d2b4280bc610e0463f97c561a549d5c",algorithm=MD5
>>
>> User-Agent:PolycomHDX8000/3.1.3
>>
>> Allow-Events: kpml
>>
>> Allow:
>> ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE,INFO,PRACK,COMET,MESSAGE
>>
>> Content-Length: 1358
>>
>>
>>
>> SIP/2.0 100 Trying
>>
>> Via: SIP/2.0/TCP 10.15.30.58:5060;branch=z9hG4bK1494020299-3418
>>
>> From: 15257 <sip:15257 at 10.30.50.5
>> >;tag=plcm_1493982123-3418;epid=821409418041CG
>>
>> To: <sip:14197060259 at 10.30.50.5>
>>
>> Date: Thu, 29 May 2014 21:09:44 GMT
>>
>> Call-ID: 1493981544-3418
>>
>> CSeq: 2 INVITE
>>
>> Allow-Events: presence
>>
>> Content-Length: 0
>>
>>
>>
>> SUBSCRIBE sip:15257 at 10.15.30.58:5060 SIP/2.0
>>
>> Via: SIP/2.0/TCP 10.30.50.5:5060;branch=z9hG4bK43d3529507a
>>
>> From: <sip:14197060259 at 10.30.50.5>;tag=1580949473
>>
>> To: <sip:15257 at 10.15.30.58>
>>
>> Call-ID: 8d546180-3871a218-3f5-5321e0a at 10.30.50.5
>>
>> CSeq: 101 SUBSCRIBE
>>
>> Date: Thu, 29 May 2014 21:09:44 GMT
>>
>> User-Agent: Cisco-CUCM9.1
>>
>> Event: kpml; call-id=1493981544-3418; from-tag=plcm_1493982123-3418
>>
>> Expires: 7200
>>
>> Contact: <sip:14197060259 at 10.30.50.5:5060;transport=tcp>
>>
>> Accept: application/kpml-response+xml
>>
>> Max-Forwards: 70
>>
>> Content-Type: application/kpml-request+xml
>>
>> Content-Length: 422
>>
>>
>>
>> <?xml version="1.0" encoding="UTF-8" ?>
>>
>> <kpml-request xmlns="urn:ietf:params:xml:ns:kpml-request" xmlns:xsi="
>> http://www.w3.org/2001/XMLSchema-instance"
>> xsi:schemaLocation="urn:ietf:params:xml:ns:kpml-request kpml-request.xsd"
>> version="1.0">
>>
>>
>>
>>   <pattern criticaldigittimer="1000" extradigittimer="500"
>> interdigittimer="5000" persist="persist">
>>
>>     <regex tag="Backspace OK">[x#*]|bs</regex>
>>
>>   </pattern>
>>
>>
>>
>> </kpml-request>
>>
>>
>>
>> SIP/2.0 481 Call Leg/Transaction Does Not Exist
>>
>> Via: SIP/2.0/TCP 10.30.50.5:5060;branch=z9hG4bK43d3529507a
>>
>> From: <sip:14197060259 at 10.30.50.5>;tag=1580949473
>>
>> To: <sip:15257 at 10.15.30.58>;tag=plcm_1495051207-3418
>>
>> Call-ID: 8d546180-3871a218-3f5-5321e0a at 10.30.50.5
>>
>> CSeq: 101 SUBSCRIBE
>>
>> Contact: 15257 <sip:15257 at 10.15.30.58:5060
>> ;transport=tcp>;proxy=replace;+sip.instance="<urn:uuid:40a015de-8a58-546e-8cd1-20f4e581c51c>"
>>
>> User-Agent:PolycomHDX8000/3.1.3
>>
>> Allow-Events: kpml
>>
>> Allow:
>> ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE,INFO,PRACK,COMET,MESSAGE
>>
>> Content-Length: 0
>>
>>
>>
>> CANCEL sip:14197060259 at 10.30.50.5 SIP/2.0
>>
>> Via: SIP/2.0/TCP 10.15.30.58:5060;branch=z9hG4bK1494020299-3418
>>
>> Max-Forwards: 70
>>
>> From: 15257 <sip:15257 at 10.30.50.5
>> >;tag=plcm_1493982123-3418;epid=821409418041CG
>>
>> To: <sip:14197060259 at 10.30.50.5>
>>
>> Call-ID: 1493981544-3418
>>
>> CSeq: 2 CANCEL
>>
>> Authorization: Digest
>> username="BLASRExec2",realm="ccmsipline",nonce="vcUSTHHeVDi9Sj4CcHij6jqxzswroHw5",uri="sip:
>> 14197060259 at 10.30.50.5
>> ",response="65a1fb46b8190bcb08f4125d09be067f",algorithm=MD5
>>
>> User-Agent:PolycomHDX8000/3.1.3
>>
>> Allow-Events: kpml
>>
>> Allow:
>> ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE,INFO,PRACK,COMET,MESSAGE
>>
>> Content-Length: 0
>>
>>
>>
>>
>>
>>
>>
>> *Tommy Schlotterer* | Systems Engineer
>>
>> CCNA, CCNA Voice
>>
>> 48325 Alpha Dr. Ste. 150
>>
>> Wixom, MI 48393
>>
>> *p* 248.468.0710
>>
>> *e* tschlotterer at netechcorp.com
>>
>> *w **netechcorp.com* <http://netechcorp.com/>
>>
>>  [image: cid:DE00F175-A6C9-45A6-B3AC-D658551F1586]
>>
>> [image: cid:62EB95BF-20B4-4A1B-98FE-9E042594730A]
>> <https://www.linkedin.com/company/75843?trk=tyah&trkInfo=tarId%3A1397760375508%2Ctas%3Anetech%2Cidx%3A3-1-5>
>>  [image: cid:47C21B6C-578D-4D72-BFF4-8A482CE7A978]
>> <https://www.facebook.com/NetechCorporation> [image:
>> cid:A362BD4D-9EC8-47CC-96A8-8A17AF38C15C]
>> <https://twitter.com/netechcorp> [image:
>> cid:F52A69B8-DA49-4CD7-91E9-C057917D90C2]
>> <https://www.youtube.com/user/NetechCorporation>
>>
>>
>>
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>
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