[cisco-voip] UC 9 licensing

[Ted Nugent]

Good Info, Thanks Scott. I have to do 2 this week I'll reply back if that
speeds things up.


On Fri, May 30, 2014 at 3:54 PM, Scott Voll <svoll.voip at gmail.com> wrote:

> in case anyone finds this thread I just wanted to add that at cisco live
> they said that if you put:
>
> "Drive to Coloaborate Pre or Post Migration" it will get routed to the
> Correct team to get the switch done more quickly.
>
> Sorry for the late post, I'm sure your done.
>
> Scott
>
>
>
> On Mon, May 12, 2014 at 7:23 AM, Brian Meade <bmeade90 at vt.edu> wrote:
>
>> My understanding is license migrations to CUWL from DLUs have been taking
>> much longer since they're now reviewing on a case by case basis rather than
>> letting you do your own migration.  I believe I've heard 10 days is pretty
>> normal right now.
>>
>> Brian
>>
>>
>> On Mon, May 12, 2014 at 8:07 AM, Ted Nugent <tednugent73 at gmail.com>
>> wrote:
>>
>>> Migrations to CUWL always take longer but in most cases they have you
>>> something within 3-4 days, stay on them. There isn't much TAC can do once
>>> they kick it to the PMs.
>>>
>>>
>>>
>>> On Sun, May 11, 2014 at 10:52 PM, Lelio Fulgenzi <lelio at uoguelph.ca>
>>> wrote:
>>>
>>>> Same here. Mine have all been within 24 hours.
>>>>
>>>> Sent from my iPhone
>>>>
>>>> On 2014-05-11, at 9:59 PM, Tim Smith <tim.smith at enject.com.au> wrote:
>>>>
>>>>  Hey mate,
>>>>
>>>>
>>>>
>>>> Usually only a couple of days in my experience.
>>>>
>>>>
>>>>
>>>> I would complain and try and escalate it further.
>>>>
>>>>
>>>>
>>>> Cheers,
>>>>
>>>>
>>>>
>>>> Tim.
>>>>
>>>>
>>>>
>>>> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net
>>>> <cisco-voip-bounces at puck.nether.net>] *On Behalf Of *Dana Tong
>>>> *Sent:* Monday, 12 May 2014 11:50 AM
>>>> *To:* cisco-voip at puck.nether.net (cisco-voip at puck.nether.net)
>>>> *Subject:* [cisco-voip] UC 9 licensing
>>>>
>>>>
>>>>
>>>> Good day all,
>>>>
>>>>
>>>>
>>>> I did an upgrade to UCM 9.1(2)SU1 last week. (Monday night)
>>>>
>>>>
>>>>
>>>> I provided the Global Licensing team the following information:
>>>>
>>>> UCSS / ESW contract
>>>>
>>>> Original Sales order # (original BOM was for 3 years UCSS / ESW on xxx
>>>> CUWLBE Standard plus xxx analogue devices)
>>>>
>>>> Product Upgrade Tool – confirmation order
>>>>
>>>> License Count Utility output
>>>>
>>>> Original License count
>>>>
>>>>
>>>>
>>>> How long does it take for the “Product Manager” to review and provide
>>>> the ELM license? It’s now been a week. I am having very little response
>>>> with the lady in the states.
>>>>
>>>>
>>>>
>>>> Does the Global Licensing Team work in the APJC region?
>>>>
>>>>
>>>>
>>>> Cheers
>>>> Dana
>>>>
>>>>
>>>>
>>>> _______________________________________________
>>>> cisco-voip mailing list
>>>> cisco-voip at puck.nether.net
>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>
>>>>
>>>> _______________________________________________
>>>> cisco-voip mailing list
>>>> cisco-voip at puck.nether.net
>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>
>>>>
>>>
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>>
>>
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20140531/ff1c1466/attachment.html>