[cisco-voip] UC 9 licensing

[Scott Voll]

in case anyone finds this thread I just wanted to add that at cisco live
they said that if you put:

"Drive to Coloaborate Pre or Post Migration" it will get routed to the
Correct team to get the switch done more quickly.

Sorry for the late post, I'm sure your done.

Scott



On Mon, May 12, 2014 at 7:23 AM, Brian Meade <bmeade90 at vt.edu> wrote:

> My understanding is license migrations to CUWL from DLUs have been taking
> much longer since they're now reviewing on a case by case basis rather than
> letting you do your own migration.  I believe I've heard 10 days is pretty
> normal right now.
>
> Brian
>
>
> On Mon, May 12, 2014 at 8:07 AM, Ted Nugent <tednugent73 at gmail.com> wrote:
>
>> Migrations to CUWL always take longer but in most cases they have you
>> something within 3-4 days, stay on them. There isn't much TAC can do once
>> they kick it to the PMs.
>>
>>
>>
>> On Sun, May 11, 2014 at 10:52 PM, Lelio Fulgenzi <lelio at uoguelph.ca>
>> wrote:
>>
>>> Same here. Mine have all been within 24 hours.
>>>
>>> Sent from my iPhone
>>>
>>> On 2014-05-11, at 9:59 PM, Tim Smith <tim.smith at enject.com.au> wrote:
>>>
>>>  Hey mate,
>>>
>>>
>>>
>>> Usually only a couple of days in my experience.
>>>
>>>
>>>
>>> I would complain and try and escalate it further.
>>>
>>>
>>>
>>> Cheers,
>>>
>>>
>>>
>>> Tim.
>>>
>>>
>>>
>>> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net
>>> <cisco-voip-bounces at puck.nether.net>] *On Behalf Of *Dana Tong
>>> *Sent:* Monday, 12 May 2014 11:50 AM
>>> *To:* cisco-voip at puck.nether.net (cisco-voip at puck.nether.net)
>>> *Subject:* [cisco-voip] UC 9 licensing
>>>
>>>
>>>
>>> Good day all,
>>>
>>>
>>>
>>> I did an upgrade to UCM 9.1(2)SU1 last week. (Monday night)
>>>
>>>
>>>
>>> I provided the Global Licensing team the following information:
>>>
>>> UCSS / ESW contract
>>>
>>> Original Sales order # (original BOM was for 3 years UCSS / ESW on xxx
>>> CUWLBE Standard plus xxx analogue devices)
>>>
>>> Product Upgrade Tool – confirmation order
>>>
>>> License Count Utility output
>>>
>>> Original License count
>>>
>>>
>>>
>>> How long does it take for the “Product Manager” to review and provide
>>> the ELM license? It’s now been a week. I am having very little response
>>> with the lady in the states.
>>>
>>>
>>>
>>> Does the Global Licensing Team work in the APJC region?
>>>
>>>
>>>
>>> Cheers
>>> Dana
>>>
>>>
>>>
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>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>>
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>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>>
>>
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>>
>
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