[cisco-voip] UC Apps on Unsupported ESXi Versions

[Anthony Holloway]

Thanks for the reply Ryan, I value your input.  On the topic of the UC App,
UCCX or otherwise, being able to detect your version of ESXi: do you think
that happens, or is the check more shallow and just looking for VMWare
under the hood?

On Mon, Nov 3, 2014 at 3:42 PM, Ryan Ratliff (rratliff) <rratliff at cisco.com>
wrote:

>  UCCX tends to be a few releases behind UCM in the OS that they run on so
> it's likely the vNIC issue UCM hit just hasn't affected UCCX (yet).
>
>  On the pre vs post upgrade, it's just how the teams tested it and
> decided to write it up.  IMO as long as the changes are done before going
> back into production that's all that matters. The benefit to doing them pre
> is that a reboot will give the VM a chance to upgrade vmtools automatically.
>
> -Ryan
>
>  On Nov 3, 2014, at 2:23 PM, Anthony Holloway <
> avholloway+cisco-voip at gmail.com> wrote:
>
>  Thanks Brian.  That's exactly the kind of information I'm after.  I'm
> hoping someone can validate it with empirical evidence.
>
>  It worth mentioning the following, which I replied to another list user
> who direct messaged me, in regards to OVA settings during the upgrade.
>
>  According to the CUCM and CUC upgrade guides, you can change the OS
> before or after the upgrade.
>
>  Se the CUCM guide here where it states OS changes are a pre-upgrade task:
>
>
> http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/upgrade/10_0_1/CUCM_BK_U4214F9D_00_upgrade-guide-cucm-100/CUCM_BK_U4214F9D_00_upgrade-guide-cucm-100_chapter_011.html#CUCM_TK_C9AFC8CC_00
>
>  And here in the CUC guide where it's a post upgrade task:
>
>
> http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/upgrade/guide/10xcucrugx/10xcucrug010.html#pgfId-1145799
>
>  Interestingly enough, UCCX documentation has no mention of changing OS
> or Network Adapter.  Not in the Upgrade Guide, Release Notes, nor the OVA
> Read Me.  I have opened a request to have this reviewed, it might be a miss
> or it might be the way it is.
>
>  Upgrade Guide
>
>
> http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_10_5/install/guide/UCCX_BK_C2650101_00_cisco-unified-contact-center-express.html
>
>  Release Notes
>
>
> http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_10_5/release/docs/UCCX_BK_UBDB029E_00_uccx-release-notes-105.html
>  http://www.cisco.com/web/software/280840578/117186/UCCX_RN_10.5su1.pdf
>
>  OVA Read Me
>
>
> http://www.cisco.com/web/software/283733053/114894/UCCX_v2.6_vmv8.ova_README.txt
>
> On Mon, Nov 3, 2014 at 12:54 PM, Brian Meade <bmeade90 at vt.edu> wrote:
>
>> I just got through updating our internal UCCX to 9.0.2(SU2) to get ESXi
>> 5.5 support prior to migrating to our 5.5 infrastructure.
>>
>>  I'm not sure if anything really changed to support 5.5 though outside
>> of the BU just finally testing it.
>>
>>  On Mon, Nov 3, 2014 at 12:25 PM, Anthony Holloway <
>> avholloway+cisco-voip at gmail.com> wrote:
>>
>>>  All,
>>>
>>>  I'm planning an upgrade to UCCX 8.5(1)SU3 to 10.5(1)SU1 by way of
>>> 8.5(1)SU4.  My ESXi is on 4.1 and I am planning to upgrade it to 5.5.
>>>
>>>  The virtualization guide does not list ESXi 5.5 as supported for UCCX
>>> 8x.
>>>
>>>
>>> http://docwiki.cisco.com/wiki/Virtualization_for_Unified_CCX#Version_8.5.28x.29
>>>
>>>  And, the virtualization guide also does not list ESXi 4.1 as supported
>>> for UCCX 10x.
>>>
>>>
>>> http://docwiki.cisco.com/wiki/Virtualization_for_Unified_CCX#Version_10.5.28x.29
>>>
>>>  I am wondering if anyone has experience with this and if it really
>>> matters what order I do the upgrades in, considering that at the end of the
>>> maintenance window, I will be on UCCX 10.5(1)SU1 and ESXi 5.5; which is
>>> supported.
>>>
>>>  My biggest concern is with the UCCX upgrade to 8.5(1)SU4 halting
>>> because of a hardware/software compatibility check while on ESXi 5.5, or
>>> likewise, UCCX 10.5(1)SU1 halting because of ESXi 4.1.
>>>
>>>  This is also why the subject of this email says "UC Apps" and not
>>> "UCCX."  I would suspect all UC Apps (VOS based ones anyway) upgrade in the
>>> same manner, when it comes to hardware/software checks.
>>>
>>>  Actually, do UC Apps even check your version of ESXi?  Or do they just
>>> see "VMware" and the hardware resources allocated?
>>>
>>>  Thank you.
>>>
>>>  _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>>
>>
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