[cisco-voip] UCCX 8.5 whom is the Application Admistrator from setup?

[Anthony Holloway]

You can only login to AppAdmin with an end user account. The Application
Administrator is just for RTMT access.

In later versions of UCCX you can login to AppAdmin with the Application
Administrator, but one common mistake is to login to the Editor with it as
well and then be met with an error when trying to save directly to the
repository.

To clarify, this Application Administrator is created during installation
of UCCX and cannot be seen in CUCM Application Users, nor in the AppAdmin
web pages.

Check out the "set uccx appadmin administrator" command from this document.

It will let you define a new CUCM end user to be able to login to AppAdmin.

http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/configuration/guide/uccx851cli.pdf
On Wed, Nov 5, 2014 at 1:54 PM Jason Aarons (AM) <
jason.aarons at dimensiondata.com> wrote:

>  I should be able to login to AppAdmin using the AXL Service Provider
> Configuration ,correct?  I tired and it didn’t login to AppAdmin but I’m
> not sure they know what the password for that Application User is.  I’ll
> have to reset it in CUCM and under Appadmin > System > Cisco Unified CM
> Configuration.
>
>
>
> We are changing the CallManager IP Addresses and if I tried to use a CUCM
> User login to appadmin after changing CUCM IPs I got a login failure.
>
>
>
> *From:* Matthew Loraditch [mailto:MLoraditch at heliontechnologies.com]
> *Sent:* Wednesday, November 5, 2014 2:39 PM
> *To:* Jason Aarons (AM); cisco-voip (cisco-voip at puck.nether.net)
> *Subject:* RE: [cisco-voip] UCCX 8.5 whom is the Application Admistrator
> from setup?
>
>
>
>
>
> in UCCX 8.x the application admin user doesn't really exist after initial
> setup. I'd presume CET could tell you somehow, but that isn't usable
> without tac root these days.
>
>
>
> You might be able to use the cli commands to reset the account, but I'm
> not sure of the implications once the server has been configured.
>
>
>
> Either way you don't/can't use it for admin access until 9.x
>
>
>
>
>
>
>
>
>
>
>
> Matthew G. Loraditch - CCNP-V, CCNA-R&S, CCDA
>
> 1965 Greenspring Drive
> Timonium, MD 21093
>
> direct voice. 443.541.1518
>
> fax.  410.252.9284
>
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>    ------------------------------
>
> *From:* cisco-voip [cisco-voip-bounces at puck.nether.net] on behalf of
> Jason Aarons (AM) [jason.aarons at dimensiondata.com]
> *Sent:* Wednesday, November 05, 2014 2:31 PM
> *To:* cisco-voip (cisco-voip at puck.nether.net)
> *Subject:* [cisco-voip] UCCX 8.5 whom is the Application Admistrator from
> setup?
>
> Is there a way to see who the username that was selected during setup of
> UCCX 8.5 for the Application User? Maybe a CLI command to show the
> application username? Seems customer lost it and using a ldap user to login
> for everything…
>
>
>
> itevomcid
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>
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