[cisco-voip] UCCX 8.5.1sr3 to sr4 to Refresh Upgrade 10.5.1

Justin Steinberg jsteinberg at gmail.com
Thu Nov 6 06:58:11 EST 2014


Sounds like Jason is doing HA.  Anthony I didn't see any sub listed in your
tasks, so I think that accounts for some portion of the difference.
On Nov 5, 2014 11:12 PM, "Jason Aarons (AM)" <jason.aarons at dimensiondata.com>
wrote:

>  The funny part is that this is the replicated offline environment.  Once
> we test scripts, databases, etc then production gets migrated J
>
>
>
> *From:* Anthony Holloway [mailto:avholloway+cisco-voip at gmail.com]
> *Sent:* Wednesday, November 5, 2014 10:47 PM
> *To:* Heim, Dennis; Jason Aarons (AM); cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] UCCX 8.5.1sr3 to sr4 to Refresh Upgrade 10.5.1
>
>
>
>
>
> Dennis,
>
>
>
> You're on to something here, however, resources such as time and money are
> not always in abundance.  Sometimes, you're asked to do things as quickly
> and as cheaply as possible.  And by sometimes, I mean most of the time.
>
> On Wed Nov 05 2014 at 6:55:04 AM Heim, Dennis <Dennis.Heim at wwt.com> wrote:
>
>  If you have the resources available (time and/or money), my preference
> is to migrate the environment to an offline environment.  If you have the
> compute resources do it there, or if not some type of Lab a Service (LaaS).
> Maybe use Veeam to migrate virtual machines, if you are already virtual
> (make sure to sure mac addresses to manual prior to copying).
>
>
>
> Then you need to determine what you time frame is.. can you lose a few
> days of: cdr’s, historical reports, etc. Migrating VM’s between environment
> would need to be worked out. However, that allows you to identify any
> issues, develop a realistic timeframe for each aspect of the upgrade
> process. Most importantly, it allows a lot of the work to be done not in
> the middle of the night.
>
>
>
> *Dennis Heim | Collaboration Solutions Architect*
>
> World Wide Technology, Inc. | +1 314-212-1814
>
> [image: twitter] <https://twitter.com/CollabSensei>
>
> [image: chat][image: Phone] <+13142121814>[image: video]
>
>
>
>
>
> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf
> Of *Anthony Holloway
> *Sent:* Tuesday, November 04, 2014 11:37 PM
> *To:* Jason Aarons (AM); cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] UCCX 8.5.1sr3 to sr4 to Refresh Upgrade 10.5.1
>
>
>
> Wow.  Are you going MCS to UCS too?  If not, I'm doing that exact upgrade
> very soon and no documentation I have reviewed indicated how long upgrades
> would take, let alone 5 hours.  Right now my plan has a time budget of 3
> hours for the same, which does not include moving ISOs to the datastore (I
> like doing local upgrades) nor upgrading clients.
>
>
>
> Which portion is taking 5 hours?  Could you break it down by task for us?
> E.g., L2 to SU4, Switch Version to SU4, RU COP, RU to 10.5, Switch Version
> to 10.5.
>
>
>
> Did you disable IO Throttling first?
>
>
>
> Based on my research here are the summary steps to this exact upgrade
> (sans client upgrades):
>
>
>
> 1. Upload ISOs to DataStore
>
> 2. Disable IO Throttle on Publisher
>
> 3. Mount 8.5(1)SU4 ISO
>
> 4. Upgrade Publisher to 8.5(1)SU4
>
> 5. Switch Version to 8.5(1)SU4
>
> 6. Patch Publisher with RU COP
>
> 7. Shutdown Publisher
>
> 8. Modify VM Settings: RAM from 4GB to 8GB
>
> 9. Power On Publisher
>
> 10. Mount 10.5(1)SU1 ISO
>
> 11. Upgrade Publisher to 10.5(1)SU1
>
> 12. Switch Version to 10.5(1)SU1
>
>
>
> On Tue Nov 04 2014 at 11:04:24 PM Jason Aarons (AM) <
> jason.aarons at dimensiondata.com> wrote:
>
>  One UCCX node in ha pair 5 hours doing upgrades...it would be more
> enjoyable watching paint dry...there has got to be a better method in the
> future for L2 upgrades than this..
>
>
>
>
>
> Sent from my Verizon Wireless 4G LTE Smartphone
>
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>
>
>
> itevomcid
>
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