[cisco-voip] Extension Mobility login is unavailable (23)

[Leslie Meade]

Yes to all. It is not just one site. I have tried other phones in the cluster and it is also happening to them as well.



From: Ryan Huff [mailto:ryanhuff at outlook.com]
Sent: Thursday, November 27, 2014 8:31 AM
To: Leslie Meade; cisco-voip cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Extension Mobility login is unavailable (23)

Is the phone subscribed to the Extension Mobility Service?
Is Extension Mobility capabilities enabled on the phone that the user is trying to log into?
________________________________
From: Leslie.Meade at lvs1.com<mailto:Leslie.Meade at lvs1.com>
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Date: Thu, 27 Nov 2014 16:21:59 +0000
Subject: [cisco-voip] Extension Mobility login is unavailable (23)
Client is getting this error when they try to use EM.
The error tells me that it is to do with EMCC and they are not configured for this, any ideas ?

I have restarted the EM service in the cluster and it was working before hand.

Cheers

Leslie


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