[cisco-voip] Extension Mobility login is unavailable (23)

Ryan Huff ryanhuff at outlook.com
Thu Nov 27 11:39:39 EST 2014


Any database replication issues at the moment?
Are the phones still able to resolve the address of the TFTP server at the moment (either by IP address or hostname)
Is the URL that you are specifying in the Extension Mobility Service still valid and resolvable by the phones?

Thanks,

Ryan
From: Leslie.Meade at lvs1.com
To: ryanhuff at outlook.com; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Extension Mobility login is unavailable (23)
Date: Thu, 27 Nov 2014 16:31:57 +0000









Yes to all. It is not just one site. I have tried other phones in the cluster and it is also happening to them as well.
 
 
 


From: Ryan Huff [mailto:ryanhuff at outlook.com]


Sent: Thursday, November 27, 2014 8:31 AM

To: Leslie Meade; cisco-voip cisco-voip at puck.nether.net

Subject: RE: [cisco-voip] Extension Mobility login is unavailable (23)


 

Is the phone subscribed to the Extension Mobility Service?

Is Extension Mobility capabilities enabled on the phone that the user is trying to log into?





From:
Leslie.Meade at lvs1.com

To: cisco-voip at puck.nether.net

Date: Thu, 27 Nov 2014 16:21:59 +0000

Subject: [cisco-voip] Extension Mobility login is unavailable (23)

Client is getting this error when they try to use EM.
The error tells me that it is to do with EMCC and they are not configured for this, any ideas ?
 
I have restarted the EM service in the cluster and it was working before hand.
 
Cheers
 
Leslie
 



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