[cisco-voip] Jabber 10.5 CTI Reconnect Timer?

Walenta, Philip Philip.Walenta at Polycom.com
Sat Nov 29 17:08:02 EST 2014


I've seen issues similar to this with other products on win 8, but not win 7.  Which desktop OS you running?

Sent from my iPhone

> On Nov 29, 2014, at 2:36 PM, Anthony Kouloglou <akoul at dataways.gr> wrote:
> 
> Hi,
> i have a CUCM and IM&P cluster 9.1.X and jabber for windows 10.5.X.
> I have noticed  (for all Jabber versions 9+ i have used) that when for 
> some reason connection to the publisher, subscriber, presence is lost 
> and i revert to SRST, when the connection to the cluster is back, all 
> services working fine except for CTI integration (so i have red X on the 
> deskphone).
> IM works fine, phones are registered back to the Publisher but deskphone 
> control fails.
> I have to either sign out and sign in again from my Jabber or select use 
> my PC for calls and then again use my deskphone.
> It seems like It is purely a reconnect issue and not a firewall or DNS 
> or whatever but i don't know where to look for.
> Any help appreciated,
> 
> BR
> Antonios
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