[cisco-voip] Jabber 10.5 CTI Reconnect Timer?
Walenta, Philip
Philip.Walenta at Polycom.com
Sat Nov 29 20:24:58 EST 2014
The other issue I've seen is DNS resolution randomly failing.
To test this put the DNS names for CTI locally in the hosts table of a machine and see if it reconnects where others don't.
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On Nov 29, 2014, at 6:57 PM, Antonis Kouloglou <akoul at dataways.gr<mailto:akoul at dataways.gr>> wrote:
Hi Philip,
All Posts are running Windows 7, 32 and 64.
BR
Antonios
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Στις 30 Νοεμβρίου 2014 12:08:02 π.μ. EET, ο/η "Walenta, Philip" <Philip.Walenta at Polycom.com<mailto:Philip.Walenta at Polycom.com>> έγραψε:
I've seen issues similar to this with other products on win 8, but not win 7. Which desktop OS you running?
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On Nov 29, 2014, at 2:36 PM, Anthony Kouloglou <akoul at dataways.gr<mailto:akoul at dataways.gr>> wrote:
Hi,
i have a CUCM and IM&P cluster 9.1.X and jabber for windows 10.5.X.
I have noticed (for all Jabber versions 9+ i have used) that when for
some reason connection to the publisher, subscriber, presence is lost
and i revert to SRST, when the connection to the cluster is back, all
services working fine except for CTI integration (so i have red X on the
deskphone).
IM works fine, phones are registered back to the Publisher but deskphone
control fails.
I have to either sign out and sign in again from my Jabber or select use
my PC f!
or calls
and then again use my deskphone.
It seems like It is purely a reconnect issue and not a firewall or DNS
or whatever but i don't know where to look for.
Any help appreciated,
BR
Antonios
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