[cisco-voip] Jabber 10.5 CTI Reconnect Timer?

Walenta, Philip Philip.Walenta at Polycom.com
Sat Nov 29 20:24:58 EST 2014


The other issue I've seen is DNS resolution randomly failing.

To test this put the DNS names for CTI locally in the hosts table of a machine and see if it reconnects where others don't.

Sent from my iPhone

On Nov 29, 2014, at 6:57 PM, Antonis Kouloglou <akoul at dataways.gr<mailto:akoul at dataways.gr>> wrote:

Hi Philip,
All Posts are running Windows 7, 32 and 64.

BR
Antonios
--
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Στις 30 Νοεμβρίου 2014 12:08:02 π.μ. EET, ο/η "Walenta, Philip" <Philip.Walenta at Polycom.com<mailto:Philip.Walenta at Polycom.com>> έγραψε:

I've seen issues similar to this with other products on win 8, but not win 7.  Which desktop OS you running?

Sent from my iPhone

 On Nov 29, 2014, at 2:36 PM, Anthony Kouloglou <akoul at dataways.gr<mailto:akoul at dataways.gr>> wrote:

 Hi,
 i have a CUCM and IM&P cluster 9.1.X and jabber for windows 10.5.X.
 I have noticed  (for all Jabber versions 9+ i have used) that when for
 some reason connection to the publisher, subscriber, presence is lost
 and i revert to SRST, when the connection to the cluster is back, all
 services working fine except for CTI integration (so i have red X on the
 deskphone).
 IM works fine, phones are registered back to the Publisher but deskphone
 control fails.
 I have to either sign out and sign in again from my Jabber or select use
 my PC f!
 or calls
and then again use my deskphone.
 It seems like It is purely a reconnect issue and not a firewall or DNS
 or whatever but i don't know where to look for.
 Any help appreciated,

 BR
 Antonios
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