[cisco-voip] Jabber 10.5 CTI Reconnect Timer?

Anthony Kouloglou akoul at dataways.gr
Sun Nov 30 03:43:37 EST 2014


Hi Philip,
cti is provided by IP and not by fqdn or host name.
I will use tomorrow a wireshark to check what is going on.
I thought it was a common problem and that someone had faced it before 
so i have not performed any deep inspections.
I will let you know.

BR
Antonios

On 30/11/2014 3:24 πμ, Walenta, Philip wrote:
> The other issue I've seen is DNS resolution randomly failing.
>
> To test this put the DNS names for CTI locally in the hosts table of a 
> machine and see if it reconnects where others don't.
>
> Sent from my iPhone
>
> On Nov 29, 2014, at 6:57 PM, Antonis Kouloglou <akoul at dataways.gr 
> <mailto:akoul at dataways.gr>> wrote:
>
>> Hi Philip,
>> All Posts are running Windows 7, 32 and 64.
>>
>> BR
>> Antonios
>> -- 
>> Sent using K-9 Mail from my Android mobile.
>>
>> Στις 30 Νοεμβρίου 2014 12:08:02 π.μ. EET, ο/η "Walenta, Philip" 
>> <Philip.Walenta at Polycom.com <mailto:Philip.Walenta at Polycom.com>> έγραψε:
>>
>>     I've seen issues similar to this with other products on win 8, but not win 7.  Which desktop OS you running?
>>
>>     Sent from my iPhone
>>
>>         On Nov 29, 2014, at 2:36 PM, Anthony Kouloglou
>>         <akoul at dataways.gr <mailto:akoul at dataways.gr>> wrote: Hi, i
>>         have a CUCM and IM&P cluster 9.1.X and jabber for windows
>>         10.5.X. I have noticed (for all Jabber versions 9+ i have
>>         used) that when for some reason connection to the publisher,
>>         subscriber, presence is lost and i revert to SRST, when the
>>         connection to the cluster is back, all services working fine
>>         except for CTI integration (so i have red X on the
>>         deskphone). IM works fine, phones are registered back to the
>>         Publisher but deskphone control fails. I have to either sign
>>         out and sign in again from my Jabber or select use my PC f!
>>         or calls and then again use my deskphone. It seems like It is
>>         purely a reconnect issue and not a firewall or DNS or
>>         whatever but i don't know where to look for. Any help
>>         appreciated, BR Antonios
>>         ------------------------------------------------------------------------
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>>

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