[cisco-voip] 7800s ip phones 8.5

Ryan Ratliff (rratliff) rratliff at cisco.com
Tue Oct 7 09:49:19 EDT 2014


The COP file is going to be phone firmware and only requires a TFTP restart as Bala stated.  The devpack will add the new device to the database and does require a server reboot, but if you are seeing the phone in CCMAdmin to be added then you are past that step.

You're going to have to look at ccm traces to confirm why the phone isn't registering.

-Ryan

On Oct 6, 2014, at 9:05 AM, Bala Singaram <mmailbala at gmail.com<mailto:mmailbala at gmail.com>> wrote:

Yes you are right.

On Mon, Oct 6, 2014 at 3:57 AM, abbas Wali <abbaseo at gmail.com<mailto:abbaseo at gmail.com>> wrote:
thanks Bala,

so you have to upload/install that to all the nodes/subs and no reboot required. I have also just seen a cop file for it. in which case, I can upload the cop file to all the nodes again and restart the TFTP services??

On 6 October 2014 11:49, Bala Singaram <mmailbala at gmail.com<mailto:mmailbala at gmail.com>> wrote:
Hi Abbas,

Install the pack in PUB first then other nodes [ SUB ], no need to reboot the server, since the device pack will be active version itself.

Regards,
Bala

On Mon, Oct 6, 2014 at 3:31 AM, abbas Wali <abbaseo at gmail.com<mailto:abbaseo at gmail.com>> wrote:
hi all,

added new Device Pack for 7800 SIP phones on CUCM 8.5.
can see the new phones appearing in the drop down list and in the device defaults.
but still the phones are not registering.

after the Dev Pack i restarted the TFTP services. do i need to reboot the whole cluster!!

also I uploaded the Dev pack only on the TFTP node. does that needed to be on all the nodes (which i dont think so)

​thanks all.​

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