[cisco-voip] 7965s dropping like flies

[Chris Clouse]

They do need be on an active contact.

Sent from my iPhone

On Oct 15, 2014, at 10:33 AM, Lelio Fulgenzi <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>> wrote:

Do the phones have to be under service in order to be replaced?

---
Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS)
University of Guelph

519‐824‐4120 Ext 56354
lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>
www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs>
Room 037, Animal Science and Nutrition Building
Guelph, Ontario, N1G 2W1

________________________________
From: "Chris Clouse" <Chris.Clouse at cdw.com<mailto:Chris.Clouse at cdw.com>>
To: "James Andrewartha" <jandrewartha at ccgs.wa.edu.au<mailto:jandrewartha at ccgs.wa.edu.au>>, "cisco-voip voyp list" <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Sent: Wednesday, October 15, 2014 10:29:07 AM
Subject: Re: [cisco-voip] 7965s dropping like flies

FN 63772 - IP Phones - May Fail To Boot-Up After A Power Cycle - Fix-on-Failure
http://www.cisco.com/c/en/us/support/docs/field-notices/637/fn63772.html

After a random number of resets, unplugging, or switch reloads, they decide to take a break :)

~Chris


-----Original Message-----
From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of James Andrewartha
Sent: Wednesday, October 15, 2014 3:29 AM
To: cisco-voip voyp list
Subject: [cisco-voip] 7965s dropping like flies

Has anyone seen a high rate of failure from 7965s? Ours have just hit 4 years old, and I've had about 6 (of 250) die then get stuck on the boot screen in the last month or so. Cisco is happily RMAing them, but I'm wondering if there's some latent flaw that's coming to light.

--
James Andrewartha
Network & Projects Engineer
Christ Church Grammar School
Claremont, Western Australia
Ph. (08) 9442 1757
Mob. 0424 160 877
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